Renasant Corporation is the parent of Renasant Bank, a 121-year-old financial services institution. Renasant has assets of approximately $26.0 billion and operates more than 280 banking, lending, mortgage, and wealth management offices throughout the Southeast as well as factoring and asset-based lending on a nationwide basis.
Renasant Bank is extremely careless with personal information and does not care about accuracy of their customer data.
Someone unknown to me has opened a Renasant Bank account using my email address, and I have been trying since September to get them to take my email off the account. Customer service reps have behaved rudely toward me, even to the point of hanging up on me.
I don’t know why they can’t get something so basic as a customer email address correct, and I really don’t understand why they can’t take a polite phone call from me offering to help them get it correct. But they don’t and they can’t. Take your business elsewhere.
AC
Alyssa Cuzzo
Feb 11, 2024
5.0
I don't know much, but I do know that three of the most helpful people I've ever worked with at a financial institution work here - Matthew in particular, CJ, and Cory were awesome, accommodating, and kind. Thank you for your help!
SH
sandra Hill
Aug 8, 2017
5.0
Great team!
TF
Tara Frechea
Mar 12, 2016
1.0
I have had so many problems with this Bank!!! I don't even know where to start with the list. They are not open on Saturdays at all, you cannot do anything over the phone or internet, they keep putting a security lock on my account so I cannot check my balance over the phone or Internet. I can't even get the app to work right. so what good is an account if you can't even check your balance? I got you bounced check because I could not check my balance when I was out and about shopping. They would only refund one of them. I think they should have refunded both of them. They never answer the phone and they need to upgrade their customer service big time. My husband said they need to get some before they can upgrade it. I am going to start looking for a new bank on Monday. One more thing... I I didn't even want to give them one star but had to in order to leave a review.
What are the regular operating hours for Renasant Bank at 1820 West End Ave, Nashville?
Renasant Bank is open Monday through Thursday from 9:00 AM to 4:30 PM and on Friday from 9:00 AM to 5:00 PM. The bank is closed on weekends.
When is the drive-through service available at Renasant Bank's Nashville Main branch?
The drive-through is open Monday through Thursday from 8:30 AM to 4:30 PM and on Friday from 8:30 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Is Renasant Bank Nashville Main open on public holidays?
The Nashville Main branch of Renasant Bank is closed on major holidays including November 11th, November 27th, and December 25th in 2025.
How can I contact Renasant Bank Nashville Main branch?
You can reach Renasant Bank at their main phone number +1 615-340-3000 or their toll-free number +1 877-367-5371.
Where is Renasant Bank Nashville Main located?
The bank is located at 1820 West End Ave, Nashville, TN 37203, United States.
Where can I learn more or schedule an appointment with Renasant Bank Nashville Main?
You can learn more or schedule an appointment by visiting their contact page at https://www.renasantbank.com/contact-us.
What types of financial services does Renasant Bank offer at the Nashville Main branch?
Renasant Bank offers a range of services including banking, lending, mortgage, wealth management, as well as factoring and asset-based lending nationwide.
What nearby dining options are available close to Renasant Bank Nashville Main?
Nearby dining options include WestEnd Kitchen & Bar, Mane & Rye, Evelyn's, 1808 Grille, Woodlands Indian Vegetarian Cuisine, Chateau West, Cookout Nashville West End, and Las Palmas Mexican Restaurante.
Are there notable entertainment or music venues near Renasant Bank Nashville Main?
Yes, nearby entertainment venues include Íntimo Nashville, Writers Studio, and Analog at Hutton Hotel, perfect for music lovers to visit before or after banking.
What hotels are located near Renasant Bank Nashville Main for out-of-town visitors?
Nearby hotels include Hutton Hotel, Residence Inn and Spring Hill Suites, and Courtyard by Marriott Nashville Vanderbilt/West End, offering convenient accommodation options close to the bank.