Business Details
About
Bank
Location
Hours
Reviews
3.0
15 reviews
5 stars
7
4 stars0
3 stars0
2 stars
2
1 star
6
- LFLevi Felts5 days ago1.0Manager was rude and called metropolis on me to have my vehicle towed.
- KSKelli SeargeantSep 8, 20251.0Garrett was supposed to help us, he was very disengaged and acted as if he didn’t care. He made several mistakes before we asked to speak with someone competent.
- RCRodney ContiSep 26, 20195.0We went into this branch to set-up a business account. We were serviced by Ashley. Ashley explained all of the choices and guided our decision in a logical and respectful manner. While setting up the account, we asked about local restaurants , since we are not from the area. Ashley explained another associate was very much into the local food scene and asked Eva to guide us. Eva provided a brief, but thorough run down of the local food scene. As we were wrapping up, Eva provided us a small note of all of her favorite restaurants. Talk about great customer service and a genuine treat in today's rushed lifestyle. A personal list of great food, curated by a genuine "foodie". We took her up on suggestion and had a wonderful meal that was remarkably delicious. It was also my birthday and what a great, unintended gift it was meeting the outstanding staff at this branch , not to mention, a memorable meal (Bombay Palace, y'all and it is the bomb). If you desire or need to try another banking option, please consider this facility. Did I mention Ashley is the Branch Manager and set-up the account for us, because she did not want us to wait? Seriously, this level of customer service is delightful and refreshing. Especially considering how egotistical and self absorbed most financial institutions have become over the last 2 decades. A message to First Bank executives: Please study the outstanding talent at this branch and emulate their customer service skills across the board.
Frequently Asked Questions About FirstBank
Where is FirstBank located?
FirstBank is located at 1817 West End Avenue, Nashville, TN 37203, United States.
What are the regular business hours for FirstBank?
FirstBank is open Monday through Friday from 8:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is FirstBank open on public holidays?
No, FirstBank is closed on public holidays including November 11, November 27, December 25, and January 1.
What banking products and services does FirstBank offer?
FirstBank offers products such as FirstRewards Checking, Checking, Savings, Loans, Mortgage, and Investments.
How can I contact FirstBank?
You can contact FirstBank by phone at +1 615-986-9401.
Does FirstBank have an online presence where I can learn more?
Yes, you can visit their website at https://www.firstbankonline.com/location/nashville-west-end-avenue/ or check their Facebook and Instagram pages.
What nearby dining options are available close to FirstBank?
Nearby dining options include Midtown Cafe, Chateau West (a French restaurant and bistro), 1808 Grille, Cookout Nashville West End, and Cook Out (a burger restaurant).
Are there any hotels near FirstBank for visitors?
Yes, the Marriot hotel is located nearby, which can be convenient for visitors to FirstBank.
What other banks are located near FirstBank?
First Tennessee Bank and another FirstBank branch are located nearby, offering alternative banking options in the area.
What local businesses are near FirstBank that might be useful for residents and visitors?
Nearby businesses include Reaction Search International Inc. (executive search consultants), Reliable Couriers (delivery services), Master Movers (business transportation), and employment agencies like Career Strategies Inc.