Manager was rude and called metropolis on me to have my vehicle towed.
KS
Kelli Seargeant
Sep 8, 2025
1.0
Garrett was supposed to help us, he was very disengaged and acted as if he didn’t care. He made several mistakes before we asked to speak with someone competent.
DS
Donna Spencer
Apr 30, 2025
1.0
I’ve been banking with them since 2010.
They are a bank that does not care about their customers. They don’t offer anything but free ATM withdrawals. If you have issues, they don’t care. They say take it up with the person that charged you. Even if you go through the motions to stop payments or do reversals they still allow your money to be taken out, they allow the overdraft fees and don’t even waive those. I am most definitely changing to another bank. I gave them too much of my time. I don’t even have a dedicated banker. Sad!!
BE
Brent Eversole
May 15, 2023
1.0
First Bank of the Homeless.
MS
Mobile Pet Spaws
Jan 25, 2019
5.0
Called in for a statement from a previous year and spoke with Melody. She was very attentive and willing to help. Very much appreciate the help and speed of service they provided.
FirstBank is located at 1817 West End Avenue, Nashville, TN 37203, United States.
What are the regular business hours for FirstBank?
FirstBank is open Monday through Friday from 8:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is FirstBank open on public holidays?
No, FirstBank is closed on public holidays including November 11, November 27, December 25, and January 1.
What banking products and services does FirstBank offer?
FirstBank offers products such as FirstRewards Checking, Checking, Savings, Loans, Mortgage, and Investments.
How can I contact FirstBank?
You can contact FirstBank by phone at +1 615-986-9401.
Does FirstBank have an online presence where I can learn more?
Yes, you can visit their website at https://www.firstbankonline.com/location/nashville-west-end-avenue/ or check their Facebook and Instagram pages.
What nearby dining options are available close to FirstBank?
Nearby dining options include Midtown Cafe, Chateau West (a French restaurant and bistro), 1808 Grille, Cookout Nashville West End, and Cook Out (a burger restaurant).
Are there any hotels near FirstBank for visitors?
Yes, the Marriot hotel is located nearby, which can be convenient for visitors to FirstBank.
What other banks are located near FirstBank?
First Tennessee Bank and another FirstBank branch are located nearby, offering alternative banking options in the area.
What local businesses are near FirstBank that might be useful for residents and visitors?
Nearby businesses include Reaction Search International Inc. (executive search consultants), Reliable Couriers (delivery services), Master Movers (business transportation), and employment agencies like Career Strategies Inc.