Business Details
About
BankATMCredit CardsBusiness Banking ServiceMortgage RefinanceCommercial Mortgage LenderConstruction LoansHome Loan ProviderEquity LoansFinancial PlanningFirst Horizon Bank
Welcome to First Horizon Bank - located in Nashville. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.
Details
- Requires appointmentNot available
- Drive-throughAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
First Horizon Bank - Nashville, TN - Woodland St
965 Woodland Street, Nashville, TN
37206, United States
Hours
Reviews
3.2
22 reviews
5 stars
12
4 stars0
3 stars0
2 stars0
1 star
10
- LVLoc VoDec 9, 20251.0Absolute worst branch and staff I’ve ever met at any bank in my entire life. Taylor Brown is so unprofessional and has no idea what he is doing at all. Who puts a hold on an account and refuses to take the hold off and lies about it for a whole week. To play with someone’s livelihood and money like that is just not okay. Especially during the holidays, not knowing when your account is going to be taken off hold adds a tremendous amount of stress during this time of year. Will never step foot in this place ever again.
- ERElyi RamirezDec 9, 20251.0If I could give zero stars, I would. What happened to me at this branch was honestly one of the most stressful and disrespectful banking experiences I’ve ever dealt with. My account was placed on hold for an entire week, and nobody here could give me a real explanation. Every time I asked what was happening to my own money, I got the same robotic line: “Compliance is reviewing it.” No updates, no communication, just total silence while I was left unable to access my funds. But what made this even worse was my interaction with Taylor Brown, the banker who handled my situation. In my experience, he showed absolutely no urgency, no transparency, and no professionalism. The most unbelievable part? He told me the reason my account got flagged was because I waited an hour for him to handle my transfer instead of driving to another branch. I’ve never heard anything more ridiculous or unprofessional from someone in banking. A customer waiting for service is not a valid reason to put an account under review — and hearing that excuse was honestly insulting. After a full week of being kept in the dark, stressed out, and unable to touch my own money, this branch then informed me out of nowhere that my account was being closed — with no real explanation, no clarity, no apology, nothing. Just a cold “we can’t discuss it,” like my time, my stress, and my concern meant absolutely nothing. The emotional toll of this entire situation was awful. I walked away feeling ignored, dismissed, and treated like an inconvenience instead of a customer. The lack of communication, the lack of empathy, and the lack of basic respect from this branch — especially from Taylor Brown — was shocking. No one should be treated this way by a bank they trust with their money. I strongly warn anyone thinking about using this branch: when something goes wrong, they will leave you completely on your own.
- CMCallyn MulliniksDec 1, 20255.0This is the only First Horizon in the area I will go to. Top notch customer service, especially in comparison to the other locations. Always friendly and accommodating.
Frequently Asked Questions About First Horizon Bank - Nashville, TN - Woodland St
What do I need to open a personal checking account?
$50 minimum opening deposit
Social Security number
Date of birth
Personal identification such as a driver’s license, passport, state or government-issued ID
Can I open a personal checking account online?
Yes. Alternatively, you can visit one of our banking centers to apply in person.
Is there a limit on the number of transactions I can make with a personal checking account?
No, there is no limit on the number of transactions.
What are the first steps in the home buying process?
The first steps include assessing your financial situation, getting pre-qualified for a mortgage, and determining your budget. It's also important to start researching neighborhoods and listing your home preferences. First Horizon's mortgage specialists can guide you through these initial steps.
How long does it take to buy a home?
The home buying process typically takes between 30 to 60 days from making an offer to closing. This timeline can vary based on factors such as market conditions, the efficiency of your lender, and the specifics of the transaction.
What is mortgage prequalification and why is it important?
Mortgage prequalification involves a lender reviewing your financial information to determine your loan eligibility and providing a prequalified letter. This letter strengthens your offer on a home by showing sellers you are a serious and qualified buyer.
What types of mortgage loans are available through First Horizon?
First Horizon offers a variety of mortgage loans, including fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans. Each type has different benefits to suit diverse financial needs.
Can First Horizon help with financing for first-time homebuyers?
Yes, First Horizon offers several programs designed to assist first-time homebuyers, including FHA loans and other options with lower down payment requirements. Our mortgage specialists can help you explore these programs and find the best fit for your needs.
How do I know if mortgage loan refinancing is right for me?
Refinancing may be beneficial if current interest rates are lower than your existing rate, if you want to switch from an adjustable-rate mortgage to a fixed-rate mortgage, or if you need to tap into your home’s equity. Our mortgage specialists can help you evaluate your situation.
What types of small business loans do you offer?
There are many different types of small business loans available, including small business term loans, lines of credit and real estate loans. Talk to a banker today to review your options.
What are the qualifications for a small business loan?
The loan requirements for a small business loan will vary, depending on the loan type and other factors. Here are some things to consider when applying:
Business Plan: Craft a thorough business plan outlining your goals, market analysis, financial projections, and how the loan will be utilized. A well-prepared plan demonstrates your business's viability.
Loan Purpose: Clearly articulate the purpose of the loan and how it will benefit your business. Whether it's for expansion, equipment purchase, working capital or other needs, provide specific details to support your application.
Collateral: Some loans require collateral. If your loan requires collateral, be prepared to offer assets such as real estate, equipment or inventory.
Credit History: Your personal and business credit scores play a significant role. Aim for good scores to enhance your eligibility.
Cash Flow: Lenders assess your business's cash flow to determine your ability to repay the loan. Positive cash flow and consistent revenue are essential indicators of financial stability.
Industry Experience: Your industry expertise and a track record of success can help strengthen your application.
Debt-to-Income Ratio: Lenders evaluate your debt-to-income ratio to gauge your ability to manage additional debt payments. Maintaining a healthy ratio improves your chances of loan approval.
Legal Compliance: Ensure your business complies with all legal and regulatory requirements, including licenses, permits and registrations.
Relationship with Lender: Building a positive relationship with your lender can be advantageous. Regular communication and responsible financial management can help expedite the process.
How long does it take to get a small business loan?
As soon as you recognize the need for funds and can gather the necessary documentation, contact your banker to get the process started. The length of the loan application process is dependent on the complexity of the loan.
What are the drive-through hours at First Horizon Bank - Nashville, TN - Woodland St?
The drive-through is open Monday to Thursday from 9 AM to 4 PM and on Friday from 9 AM to 6 PM. It is closed on Saturday and Sunday.
What do I need to open a personal checking account at First Horizon Bank?
You need a $50 minimum opening deposit, Social Security number, date of birth, and personal identification such as a driver's license or passport.
Can I open a personal checking account online with First Horizon Bank?
Yes, you can open a personal checking account online or visit one of the banking centers to apply in person.
What mortgage loan options does First Horizon Bank offer?
First Horizon offers fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans to suit diverse financial needs.
Does First Horizon Bank provide assistance for first-time homebuyers?
Yes, First Horizon offers programs designed to assist first-time homebuyers, including FHA loans and options with lower down payment requirements.
What types of small business loans are available at First Horizon Bank?
Various types including term loans, lines of credit, and real estate loans. You can consult with a banker to review your options.
Are there parking facilities available at First Horizon Bank - Nashville, TN - Woodland St?
Yes, the bank offers free onsite parking including parking garages, street parking, and parking lots.
What nearby restaurants can I visit before or after my appointment at First Horizon Bank?
Nearby options include bartaco for tacos and drinks, Edley’s Bar-B-Que for southern barbecue, and Boston Commons for American seafood cuisine.
Are there any nearby shops or services near First Horizon Bank for quick errands?
Yes, you can visit Asphalt Beach for sporting goods and bicycles, Woodland Wine Merchant for liquor, or Family Dollar for discount shopping and groceries.
What nearby health and wellness services are available close to First Horizon Bank?
Nearby health and wellness options include bWELL Massage spa, Marathon Pilates studio, and several community support organizations like Family Voices of Tennessee and Autism Tennessee.