Welcome to First Horizon Bank - located in Nashville. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.
Went to this location yesterday for a simple cashiers check, usually a problem free monthly in out routine(at another branch)for me, not today. Chris wouldnt put my name on the cashiers check(my only bank account since 2003). Sweating me about a fee, wants to change me to another type of account, etc.... It took 45mins to get the check right! I went to another branch and started the close out account process(remove the money).
Went to this branch appx 2wks ago and had to wait for them to open and it was almost 9:30am. They literally have messed up bankers hours! You just cant make this stuff up!
CM
Callyn M
Sep 2, 2025
1.0
Since AJ left this location, it has gone significantly downhill. Went in today for a wire transfer and after a long wait, was told they can’t do wire transfers. (?) Save your sanity and go to the East Nashville location where they will actually greet you and be able to help.
HF
Hadassah Frase
Mar 7, 2025
3.0
I like most everything about banking with first horizon. However, I am extremely tired of being asked what my occupation is every time I deposit money. Firstly, what the hell does it matter, and secondly, why hasn't somebody recorded it under my profile so that I don't have to be asked every single time!
AP
Alena Pitts
Mar 4, 2024
5.0
Never thought opening a new account would be so fun! Mackenzy Marceau and his associate Alex made my experience easy peasy and actually enjoyable! Will be back.
Frequently Asked Questions About First Horizon Bank - Nashville, TN - West End Ave
What do I need to open a personal checking account?
$50 minimum opening deposit
Social Security number
Date of birth
Personal identification such as a driver’s license, passport, state or government-issued ID
Can I open a personal checking account online?
Yes. Alternatively, you can visit one of our banking centers to apply in person.
Is there a limit on the number of transactions I can make with a personal checking account?
No, there is no limit on the number of transactions.
What are the first steps in the home buying process?
The first steps include assessing your financial situation, getting pre-qualified for a mortgage, and determining your budget. It's also important to start researching neighborhoods and listing your home preferences. First Horizon's mortgage specialists can guide you through these initial steps.
How long does it take to buy a home?
The home buying process typically takes between 30 to 60 days from making an offer to closing. This timeline can vary based on factors such as market conditions, the efficiency of your lender, and the specifics of the transaction.
What is mortgage prequalification and why is it important?
Mortgage prequalification involves a lender reviewing your financial information to determine your loan eligibility and providing a prequalified letter. This letter strengthens your offer on a home by showing sellers you are a serious and qualified buyer.
What types of mortgage loans are available through First Horizon?
First Horizon offers a variety of mortgage loans, including fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans. Each type has different benefits to suit diverse financial needs.
Can First Horizon help with financing for first-time homebuyers?
Yes, First Horizon offers several programs designed to assist first-time homebuyers, including FHA loans and other options with lower down payment requirements. Our mortgage specialists can help you explore these programs and find the best fit for your needs.
How do I know if mortgage loan refinancing is right for me?
Refinancing may be beneficial if current interest rates are lower than your existing rate, if you want to switch from an adjustable-rate mortgage to a fixed-rate mortgage, or if you need to tap into your home’s equity. Our mortgage specialists can help you evaluate your situation.
What types of small business loans do you offer?
There are many different types of small business loans available, including small business term loans, lines of credit and real estate loans. Talk to a banker today to review your options.
What are the qualifications for a small business loan?
The loan requirements for a small business loan will vary, depending on the loan type and other factors. Here are some things to consider when applying:
Business Plan: Craft a thorough business plan outlining your goals, market analysis, financial projections, and how the loan will be utilized. A well-prepared plan demonstrates your business's viability.
Loan Purpose: Clearly articulate the purpose of the loan and how it will benefit your business. Whether it's for expansion, equipment purchase, working capital or other needs, provide specific details to support your application.
Collateral: Some loans require collateral. If your loan requires collateral, be prepared to offer assets such as real estate, equipment or inventory.
Credit History: Your personal and business credit scores play a significant role. Aim for good scores to enhance your eligibility.
Cash Flow: Lenders assess your business's cash flow to determine your ability to repay the loan. Positive cash flow and consistent revenue are essential indicators of financial stability.
Industry Experience: Your industry expertise and a track record of success can help strengthen your application.
Debt-to-Income Ratio: Lenders evaluate your debt-to-income ratio to gauge your ability to manage additional debt payments. Maintaining a healthy ratio improves your chances of loan approval.
Legal Compliance: Ensure your business complies with all legal and regulatory requirements, including licenses, permits and registrations.
Relationship with Lender: Building a positive relationship with your lender can be advantageous. Regular communication and responsible financial management can help expedite the process.
How long does it take to get a small business loan?
As soon as you recognize the need for funds and can gather the necessary documentation, contact your banker to get the process started. The length of the loan application process is dependent on the complexity of the loan.
What are the business hours for First Horizon Bank on West End Avenue?
The bank is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 6:00 PM, and closed on weekends.
Does First Horizon Bank offer drive-through banking services?
Yes, drive-through banking is available Monday through Thursday from 9:00 AM to 4:00 PM, and Friday from 9:00 AM to 6:00 PM.
What do I need to open a personal checking account at First Horizon Bank?
You need a $50 minimum opening deposit, Social Security number, date of birth, and valid personal identification like a driver's license or passport.
Can I open a personal checking account online with First Horizon Bank?
Yes, you can open a personal checking account online or visit a banking center to apply in person.
Does First Horizon Bank limit the number of transactions on a personal checking account?
No, there is no limit on the number of transactions for a personal checking account.
Is there mobile banking available for First Horizon customers?
Yes, First Horizon offers a mobile banking app available on both iOS and Android platforms for convenient account management.
What nearby restaurants can I visit before or after banking at First Horizon Bank on West End Avenue?
You can enjoy nearby dining options like Rumba Rum Bar & Satay Grill, Stoney River Steakhouse and Grill, J.Alexander's, BrickTop's, and Taziki's Mediterranean Cafe.
Are there other banks or financial services near First Horizon Bank on West End Avenue?
Yes, nearby financial institutions include First Tennessee Bank, Wilson Bank and Trust, Regions Bank, and another First Horizon Bank location.
Where can I get a coffee near First Horizon Bank on West End Avenue?
You can visit Starbucks nearby for coffee and refreshments before or after your visit to the bank.
Does First Horizon Bank provide support for small business lending?
Yes, First Horizon offers small business loans including term loans, lines of credit, and real estate loans to support business growth.