Welcome to First Horizon Bank - located in Nashville. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.
Details
Requires appointmentNot available
Drive-throughAvailable
Onsite servicesAvailable
Free parking lotAvailable
Free street parkingAvailable
On-site parkingAvailable
Paid parking garageAvailable
Wheelchair accessible entranceAvailable
Location
First Horizon Bank - Nashville, TN - Thompson Lane
The banker (Crystal) said that I could not open an account with First Horizon bank. She was unable/or unwilling to tell me why. She claimed that she was going to look into the matter and get back with me. However, this never happened. She also claimed that the branch manager was going to reach out to me. This never took place. This seems like a financial institution run by individuals who do not put customers first and care about serving the financial needs of its customers. The people who work at this particular location are rude, unhelpful, and seem pick and choose who they want to work for and with. This is unheard of when applying for a bank account or any kind of financial services. I have never had an account with this particular bank before. I responded to a promo mailer received. I was not greeted and did not feel welcomed at this particular financial institution. I do not recommend this particular bank and/or location. It is no wonder why First Horizon bank has lower than average ratings for a financial institution.
CG
Courtney Gray
Jul 26, 2025
1.0
Karen your banker was the least helpful banker I’ve dealt with at your bank. Where is the hospitality?
CC
Captain Cambino
Jul 18, 2025
5.0
Yolanda is awesome
EO
Elpit Oduro
Jul 8, 2025
1.0
It says they open at 8:30 but I was there past 9 and it was closed
Frequently Asked Questions About First Horizon Bank - Nashville, TN - Thompson Lane
What do I need to open a personal checking account?
$50 minimum opening deposit
Social Security number
Date of birth
Personal identification such as a driver’s license, passport, state or government-issued ID
Can I open a personal checking account online?
Yes. Alternatively, you can visit one of our banking centers to apply in person.
Is there a limit on the number of transactions I can make with a personal checking account?
No, there is no limit on the number of transactions.
What are the first steps in the home buying process?
The first steps include assessing your financial situation, getting pre-qualified for a mortgage, and determining your budget. It's also important to start researching neighborhoods and listing your home preferences. First Horizon's mortgage specialists can guide you through these initial steps.
How long does it take to buy a home?
The home buying process typically takes between 30 to 60 days from making an offer to closing. This timeline can vary based on factors such as market conditions, the efficiency of your lender, and the specifics of the transaction.
What is mortgage prequalification and why is it important?
Mortgage prequalification involves a lender reviewing your financial information to determine your loan eligibility and providing a prequalified letter. This letter strengthens your offer on a home by showing sellers you are a serious and qualified buyer.
What types of mortgage loans are available through First Horizon?
First Horizon offers a variety of mortgage loans, including fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans. Each type has different benefits to suit diverse financial needs.
Can First Horizon help with financing for first-time homebuyers?
Yes, First Horizon offers several programs designed to assist first-time homebuyers, including FHA loans and other options with lower down payment requirements. Our mortgage specialists can help you explore these programs and find the best fit for your needs.
How do I know if mortgage loan refinancing is right for me?
Refinancing may be beneficial if current interest rates are lower than your existing rate, if you want to switch from an adjustable-rate mortgage to a fixed-rate mortgage, or if you need to tap into your home’s equity. Our mortgage specialists can help you evaluate your situation.
What types of small business loans do you offer?
There are many different types of small business loans available, including small business term loans, lines of credit and real estate loans. Talk to a banker today to review your options.
What are the qualifications for a small business loan?
The loan requirements for a small business loan will vary, depending on the loan type and other factors. Here are some things to consider when applying:
Business Plan: Craft a thorough business plan outlining your goals, market analysis, financial projections, and how the loan will be utilized. A well-prepared plan demonstrates your business's viability.
Loan Purpose: Clearly articulate the purpose of the loan and how it will benefit your business. Whether it's for expansion, equipment purchase, working capital or other needs, provide specific details to support your application.
Collateral: Some loans require collateral. If your loan requires collateral, be prepared to offer assets such as real estate, equipment or inventory.
Credit History: Your personal and business credit scores play a significant role. Aim for good scores to enhance your eligibility.
Cash Flow: Lenders assess your business's cash flow to determine your ability to repay the loan. Positive cash flow and consistent revenue are essential indicators of financial stability.
Industry Experience: Your industry expertise and a track record of success can help strengthen your application.
Debt-to-Income Ratio: Lenders evaluate your debt-to-income ratio to gauge your ability to manage additional debt payments. Maintaining a healthy ratio improves your chances of loan approval.
Legal Compliance: Ensure your business complies with all legal and regulatory requirements, including licenses, permits and registrations.
Relationship with Lender: Building a positive relationship with your lender can be advantageous. Regular communication and responsible financial management can help expedite the process.
How long does it take to get a small business loan?
As soon as you recognize the need for funds and can gather the necessary documentation, contact your banker to get the process started. The length of the loan application process is dependent on the complexity of the loan.
What are the drive-through banking hours at First Horizon Bank - Nashville, TN - Thompson Lane?
The drive-through is open Monday through Thursday from 8:30 AM to 5:00 PM, Friday from 8:30 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
What do I need to open a personal checking account at First Horizon Bank?
You need a $50 minimum opening deposit, Social Security number, date of birth, and personal identification such as a driver's license, passport, or government-issued ID.
Can I open a personal checking account online with First Horizon Bank?
Yes, you can open an account online or visit any of their banking centers to apply in person.
What mortgage loan services does First Horizon Bank offer?
They offer fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, jumbo loans, and assistance for first-time homebuyers.
Does First Horizon Bank provide small business loans?
Yes, they offer various small business loans including term loans, lines of credit, and real estate loans tailored to different business needs.
What digital and mobile banking options are available at First Horizon Bank?
First Horizon Bank offers Digital Banking, Online Banking, and Mobile Banking services including a dedicated mobile banking app available on iOS and Android.
Is First Horizon Bank - Thompson Lane accessible for customers with disabilities?
Yes, the bank has a wheelchair accessible entrance and onsite parking, including free parking in lots and on the street.
What nearby dining options can I visit after banking at First Horizon Bank?
You can visit El Mariachi Mexican Restaurant, which offers Mexican cuisine and sushi, located near the bank for a convenient meal.
Are there nearby financial services where I can complement my banking experience at First Horizon Bank?
Yes, nearby financial services include Bank of America ATM, Wells Fargo ATM, and Alera Group Nashville for various financial needs.
What nearby amenities are available if I want to relax or shop after visiting the bank?
Nearby spots include Aspire Nashville gym for fitness, SOW Salon for beauty services, and Merridian Home Furnishings for furniture shopping.