First Horizon Bank - Nashville, TN - Lebanon Pike

2.8
22 reviews
First Horizon Bank

About

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Welcome to First Horizon Bank - located in Nashville. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.

Details

  • Requires appointmentNot available
  • Onsite servicesAvailable
  • Free parking lotAvailable
  • Free street parkingAvailable

Location

First Horizon Bank - Nashville, TN - Lebanon Pike
2621 Lebanon Pike, Nashville, TN
37214, United States

Hours

Reviews

2.8
22 reviews
5 stars
9
4 stars
1
3 stars
0
2 stars
0
1 star
12
  • GG
    golian gadalseed
    Jul 11, 2024
    5.0
    They are amazing. They do the best to you and give you right directions that fit your needs
  • KC
    Karrington Christian
    Jan 4, 2023
    1.0
    Called and spoke with James on the phone to inquire about opening a business line of credit. During our brief conversation I specifically asked him if I needed an appointment as I know things like that can be a rather extensive process. He replied “no, just come on in and Maria or Jaime can get you taken care of!” So I drove in, on my off day to see about getting it taken care of. Upon my arrival I walked up to James’s desk and let him know I had just spoken with him on the phone and reiterated what I was needing to do. AGAIN, he tells me Maria (sitting 3 feet away from him) could do it and to take a seat and she would be with us. 20 minutes later Maria walks over and asks me what I’m looking to do, as if she didn’t just hear me tell James who was standing 3 feet away from her I was looking to open a business line of credit. She then proceeded to tell me she couldn’t do that and that her manager was the only one who could do it, she was on lunch (at 1:30 in the afternoon) and that we would need to make a appointment. Meanwhile James, still standing where he was before completely neglects to say ANYTHING AT ALL, issue any form of apology or offer any form of solution. Instead he stood there silently, disregarding the situation as though he had suddenly suffered acute hearing loss. This was an EGREGIOUS waste of time and a deplorable display of customer service and consideration. I WILL NOT BE BACK.
  • DF
    Dan Foland
    May 7, 2022
    1.0
    Cash the check there for $150 and the teller was so rude he paid me with 24 $5 bills, a 10 and a 20, ,, j called the manager they never returned my call,, but they did call the person that wrote me the check to complain ..WOW
  • CW
    Casey West
    Dec 30, 2020
    1.0
    The people here are great im sure, but they shut down the location on Elm Hill Pike and used the old Capital Bank with 1 SINGLE drive through lane. It took me 1 hour to get to the window!!! Im going to have to switch banks. The inside is closed and i cant wait this long to get things done.
  • JL
    Jeremy Lawson
    Aug 20, 2019
    1.0
    They close when they want to

Frequently Asked Questions About First Horizon Bank - Nashville, TN - Lebanon Pike

What do I need to open a personal checking account?

$50 minimum opening deposit Social Security number Date of birth Personal identification such as a driver’s license, passport, state or government-issued ID

Can I open a personal checking account online?

Yes. Alternatively, you can visit one of our banking centers to apply in person.