First Citizens Bank

3.5
11 reviews

About

BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
1516 16th Avenue South, Nashville, TN
37212, United States

Hours

Reviews

3.5
11 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
0
1 star
4
  • SC
    Sean Cunningham
    Oct 16, 2025
    5.0
    I recently worked with Philip Clark to get my business account established, and I couldn’t be more pleased with the experience. From start to finish, Philip was professional, responsive, and incredibly helpful. He answered all of my questions patiently, guided me through each step clearly, and made the setup process smooth and stress-free. His expertise and dedication really stood out, and he always followed up to make sure everything was going well. I highly recommend him to anyone needing banking services or business support. Thanks again, Philip!
  • WR
    Will Russ
    Aug 17, 2023
    5.0
    The staff here are great! Super helpful and always very pleasant to work with!
  • CH
    Corrina Hardesty
    Nov 27, 2021
    5.0
    I love coming in every Monday or Tuesday and seeing the tellers happy faces! Customer service on point.
  • WV
    William Vaught
    Aug 5, 2020
    5.0
    Ashleigh was a tremendous help and incredibly patient when I needed to move some money. Rather than being condescending, she went out of her way to make sure the situation was resolved and everything cleared.
  • RV
    Rye Vieira
    Jun 13, 2018
    1.0
    THIS BANK IS CLOSED PERMANENTLY

Frequently Asked Questions About First Citizens Bank

What are the regular operating hours of First Citizens Bank at 1516 16th Avenue South, Nashville?

First Citizens Bank at this location is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Is drive-through banking available at the First Citizens Bank Midtown Nashville branch?

No, drive-through banking is not available at this branch; the drive-through is closed every day.