Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
1.9
35 reviews
5 stars
8
4 stars0
3 stars0
2 stars
1
1 star
26
- JCJ ChanApr 11, 20241.0Some of them don't know what they doing.
- KHKathryn HumphreyApr 16, 20221.0Dylan at the Murfreesboro location was great. Dylan should be the Manager. Manager crystal- rude not helpful, gave me wrong information and when I called the truist phone for help they assisted where she would not. On site Banking took over 1 hour because I had to go thru the line twice with Crystal lady telling me the wait was an additional 1/2 hour or more and then given wrong information/ saying she would not assist with an additional fee charged me. Skeleton crew on a Saturday?? Meanwhile, Wait time on the phone for help was 1 hour. Do you want to give up almost 3 hours of your Saturday for trying to get banking needs completed?? Suntrust was 150% better and never had issues with Suntrust! Truist is pathetic. *** Do not bank here and if you do , cancel your account and go elsewhere! If you don’t care then experience the customer service for yourself. ***
- PBphuk b!denMar 22, 20221.0Worst merger ever, after waiting (still) months for the new (Truist) cards we have now very unexpected had our current cards turned off. So not only did I get my card declined at a gas station but now all of my auto pay bills will be declined (they come out tomorrow) and I will accrue late fees. Does anyone else have this issue? I will be changing banks as soon as possible and looking towards a lawsuit if this affected you in the same way let me know maybe we can work together.
- KWKatlyn WallsOct 19, 20195.0Very helpful and patient with customers !!! I had a problem and they had no problem helping out !
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Murfreesboro on weekdays?
The drive-through is open Monday to Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 6:00 PM.
Is the Truist branch open on Sundays?
No, the Truist branch in Murfreesboro is closed on Sundays.
What products and services does Truist offer at this location?
Truist offers Checking, Commercial accounts, Credit Cards, Loans, Mortgages, Online and Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management services.
How can I open a new account with Truist?
You can open a new account online, by phone, or by visiting a branch during business hours. CDs specifically require branch visits.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments.
Where is Truist located in Murfreesboro?
Truist is located at 2020 Old Fort Parkway, Rutherford, Murfreesboro, TN 37129, USA.
Are there any ATMs near the Truist branch on Old Fort Parkway?
Yes, there is a Truist ATM right near the branch, as well as a Wells Fargo ATM nearby for your convenience.
What nearby places can I visit around Truist after banking?
You can visit Murphy USA #5509, a nearby gas station and convenience store with a diner, or enjoy relaxation services at Foot Reflexology spa close to the bank.
If I am visiting Truist, are there places nearby where I can access insurance and real estate services?
Yes, nearby you can find RAM Insurance Services, Nationwide Mutual Insurance Company, and several real estate agents including The Coldwell Team and Julie Perkins for your insurance and property needs.
What digital resources are available to manage my Truist accounts?
Truist provides a mobile app for both Android and iOS, and offers online banking services for convenient account management.