Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.3
30 reviews
5 stars
14
4 stars
2
3 stars
3
2 stars0
1 star
11
- CLCherie LongNov 13, 20251.0I have been a Truist customer for many years but I was very disappointed in the reception I received from the Branch Leader Susan today. I called in advance to ask about getting something notarized, arrived at 12:45pm, and asked if I should join the line, Susan said I would have to wait for her response. When she returned 5 mins later, she said I should now join the line as her 1PM appointment had arrived since she first spoke with me. My notarization would have taken less than 5 minutes, but instead the Branch leader had me join the teller line and it took me an additional 20 mins to get this simple transaction done. Evidently customer service is not a priority at this bank.
- HMHaley MacIsaacOct 17, 20251.0I went in today to set up two business accounts, when I walked in I seen the bank leader I didn’t catch her name but I told her I needed to open two business accounts, she told us to have a seat. 45 minutes later a banker (Amy) called us into her office, and acted like we were just burdening her, it’s like she was upset we were wanting to open accounts, then she started being extremely rude. In a horrible attitude she told us it’d take 2 hours per account to set up, when I told her that was fine. She handed me my folders back and said, “I actually won’t be able to help you today, you need an appointment.” So I went out to my car and decided to come back inside to see how I could make an appointment, where I found the banker Amy and the bank leader talking trash about me and my husband. I then said, “If it were an issue why didn’t you tell me before having me wait 45 minutes?” And the leader said, “I’m not doing this.” And walked into an office and slammed the door.
- MDMichael DemayoSep 23, 20251.0Garbage bank. I Deposit 100s of checks via mobile app and they random cherry pick large deposits to put a hold on them, then they'll lie right to your face about the reason and send you emails with "confidential information" that they claim is the reason they put the deposit on hold.
- GOGary OsburnApr 5, 20181.0The centralized drive thru based in atlanta is horrible. what a joke. i am planning to move my accounts. i would recommend running from this place.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist in Morristown?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST. Online, you will wait a few days for your debit card and checks, but at the branch, you can get a temporary debit card immediately.
Do you need to activate your debit card before using it?
Yes, you need to activate your debit card online before making digital or in-person payments.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts for saving money towards goals or emergencies.
What are the main services provided by Truist in Morristown?
Services include deposit transactions, direct retail loans, credit cards, business and mortgage loans, insurance, investment, treasury, trust, international and retail wire transfers, leasing, cash management, and foreign currency exchange.
What languages are supported at the Truist branch in Morristown?
Services are available in English and Spanish.
Where is the Truist branch located in Morristown?
The Truist branch is located at 230 Dr. Martin Luther King Jr. Parkway, Morristown, TN 37813, USA.
Are there Truist ATMs near the Morristown branch?
Yes, there is a Truist ATM nearby which provides convenient access for cash withdrawals and deposits.
What nearby medical centers can I visit around the Truist Morristown branch?
Nearby medical centers include Morristown Hamblen Hospital, The Providence Clinic, and Covenant Health, offering various healthcare services.
Are there convenient car services near Truist Morristown branch?
Yes, automotive needs can be met nearby at Empire Rent-A-Car for rentals, King'S Collision for repairs, and Strader Auto Sales and David's Auto Sales for car buying.