Truist

3.7
20 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
600 AW WILLIS AVE, MEMPHIS, TN
38105, United States

Hours

Reviews

3.7
20 reviews
5 stars
11
4 stars
3
3 stars
0
2 stars
1
1 star
5
  • LS
    La Shae
    Sep 27, 2025
    5.0
    Team was very helpful!
  • TE
    Taylor Epps
    May 2, 2025
    1.0
    Horrible customer service.
  • RT
    Richard Thompson
    Aug 22, 2023
    2.0
    Slow slow slow
  • KB
    Kenneth Broadnax
    Oct 24, 2022
    1.0
    Put a hold on my settlement check not exactly sure why due to professional employees , my injury lawyer did his job by depositing it and now I have to wait up to 14 days before it clears ! Other banks don’t do this because they didn’t have to merge with anyone ! Truist is a joke keep your money in a shoebox before considering them I’ve also reported to the BBB I don’t expect them to contact me due to them not being very knowledgeable anyway

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.