Truist

2.4
25 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3550 AUSTIN PEAY HWY, MEMPHIS, TN
38128, United States

Hours

Reviews

2.4
25 reviews
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14
  • LV
    Lisa Vester
    Oct 24, 2025
    5.0
    The service was A1 awesome..
  • AA
    Ashley
    Oct 16, 2024
    1.0
    The customer service here has been really disappointing, and they need to do much better. Because of this ongoing lack of support, I’ve decided to switch to another bank.
  • MJ
    Michael Jefferson
    Apr 16, 2022
    1.0
    Since Truist has taken over…everything is a lot slower. Especially customer service!
  • CF
    Chris Feltner
    Dec 17, 2018
    2.0
    On a weekday Lines are too long. They need to hire more tellers.
  • MB
    Marquis Biggs
    Nov 28, 2018
    1.0
    The worst bank ever!! Don’t trust them with your money!! U WILL BE SORRY!!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.