Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.3
17 reviews
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- ERElla ReynoldsMar 15, 20234.0ATM light on, but it was not working.
- SBSherry BrooksNov 10, 20193.0Took my Grandson to make a deposit at his bank..Quick Stop...
- JYJC YoungbloodApr 17, 20182.0If you want short banking hours and overall lack of assistance, this is your place
- VBValerie BakerJul 12, 20161.0I had fraud on my account and they treated me like a criminal. It's been 3 weeks can never get the branch manager on the phone or I can't get an answer on the 1800 number. I left the bank and opened up an account with Regions . The customer service I get is excellent. I suggest if you have money at Suntrust you should look at another bank.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist on weekdays?
The drive-through window is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Can I open a checking or savings account at Truist online or only at a branch?
You can open a new account online or by visiting a branch. However, Certificates of Deposit (CDs) can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online to enable digital purchases and in-person payments using funds from your checking account.
What services and products does Truist offer?
Truist offers checking and savings accounts, commercial banking, credit cards, loans, mortgage services, online and mobile banking, personal savings, small business banking, and wealth management.
How can I schedule an appointment with Truist?
You can schedule an appointment online using the reservation link provided: https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment
What are the business hours for Truist branch?
Truist is open Monday through Thursday from 9:00 AM to 4:00 PM, and Friday from 9:00 AM to 5:00 PM. The branch is closed on Saturdays and Sundays.
What nearby places can I visit before or after banking at Truist on Poplar Ave?
You can visit Perkins American Food Co. for breakfast or brunch, MrBeast Burger for burgers and sandwiches, or Chukis Tacos 2 for Mexican cuisine, all close to the Truist branch.
Are there any nearby ATMs or financial service locations close to Truist?
Yes, there is a Truist ATM located near the branch for convenient cash withdrawals and deposits.
What fitness or health-related nearby facilities can customers access near Truist?
Nearby, you can find 901fitlife gym for fitness, Fyzical Therapy & Balance Centers for physical therapy, and Optometry Group for vision care.
Are there any nearby dining options near Truist for a quick meal?
Yes, nearby dining options include Piccadilly Cafeteria for American cuisine, Buffalo Wild Wings for casual dining and sports bar, and TCBY for frozen yogurt treats.