Welcome to First Horizon Bank - located in Memphis. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.
Poor accountability and low competence regarding regular policies and procedures. I called at 11:56am and spoke with Lawrence. I was originally inquiring about the mobile deposit even though I prefer to come in to deposit checks. He informed me that this branch did not close until 5pm. I asked if he was sure because the site says 4:30p and I don’t get off until 4:30p. He reaffirmed that most branch locations close at 4:30 but they close at 5. I said oh well I’ll just come as soon as I get off. He said we will see you then. I pull up at 4:49 and I’m met with Derrick who informed me that they were closed and that they closed at 4:30. He said I called a different branch. I informed him that this was the right one and that I spoke with a gentleman who told the 5pm. After asking who else worked there he gave the name Lawrence and I then told him that’s who told me that. When Derrick asked Lawrence if he did he said no. That is poor Integrity and I wouldn’t want to do business with someone especially regarding money who can blatantly tell a lie like that. You all need to do better.
DM
Délor St. Maur
Apr 26, 2024
5.0
Javaris & Bennie has exceptional customer service and loves to help people.
SA
Schrease Anderson-Gentry
Dec 20, 2017
3.0
Been going in here for about 4 years Jessica is awesome beautiful attitude and customer service skills is above and beyond great. But you all have a tall heavy set woman that wears red lipstick not there all the time but when she is she is pure mean. I am a regular until most knows me. She waited on me one day I had my paper Id that the DMV gave me she hit the roof. I explained to her that I hadn't received it she stated the reason I didn't get it was because evidently they found something on my record. When I say rude and inappropriate for a teller to say. Actually they had given it to me but I misplaced it. Great place except for that one sour apple in the bunch.I wish I knew her name but I'll get it next time so I can come repost whom she is.
AT
Areli Torres
Oct 17, 2017
2.0
Will only come by when 2/3 locations I frequent are closed.
BM
Brenda Maschmeyer
Oct 4, 2016
1.0
In the drive-through experience was horrendous! I was in line behind one customer and sat there for probably at least 15 minutes while she was allowed to do numerous transactions at peak time before closing. Your tellers should have enough sense to never allow this. Your tellers should have enough sense to never allow this super inconsiderate.
Frequently Asked Questions About First Horizon Bank - Memphis, TN - Ridgeway Rd
What do I need to open a personal checking account?
$50 minimum opening deposit
Social Security number
Date of birth
Personal identification such as a driver’s license, passport, state or government-issued ID
Can I open a personal checking account online?
Yes. Alternatively, you can visit one of our banking centers to apply in person.
Is there a limit on the number of transactions I can make with a personal checking account?
No, there is no limit on the number of transactions.
What are the first steps in the home buying process?
The first steps include assessing your financial situation, getting pre-qualified for a mortgage, and determining your budget. It's also important to start researching neighborhoods and listing your home preferences. First Horizon's mortgage specialists can guide you through these initial steps.
How long does it take to buy a home?
The home buying process typically takes between 30 to 60 days from making an offer to closing. This timeline can vary based on factors such as market conditions, the efficiency of your lender, and the specifics of the transaction.
What is mortgage prequalification and why is it important?
Mortgage prequalification involves a lender reviewing your financial information to determine your loan eligibility and providing a prequalified letter. This letter strengthens your offer on a home by showing sellers you are a serious and qualified buyer.
What types of mortgage loans are available through First Horizon?
First Horizon offers a variety of mortgage loans, including fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans. Each type has different benefits to suit diverse financial needs.
Can First Horizon help with financing for first-time homebuyers?
Yes, First Horizon offers several programs designed to assist first-time homebuyers, including FHA loans and other options with lower down payment requirements. Our mortgage specialists can help you explore these programs and find the best fit for your needs.
How do I know if mortgage loan refinancing is right for me?
Refinancing may be beneficial if current interest rates are lower than your existing rate, if you want to switch from an adjustable-rate mortgage to a fixed-rate mortgage, or if you need to tap into your home’s equity. Our mortgage specialists can help you evaluate your situation.
What types of small business loans do you offer?
There are many different types of small business loans available, including small business term loans, lines of credit and real estate loans. Talk to a banker today to review your options.
What are the qualifications for a small business loan?
The loan requirements for a small business loan will vary, depending on the loan type and other factors. Here are some things to consider when applying:
Business Plan: Craft a thorough business plan outlining your goals, market analysis, financial projections, and how the loan will be utilized. A well-prepared plan demonstrates your business's viability.
Loan Purpose: Clearly articulate the purpose of the loan and how it will benefit your business. Whether it's for expansion, equipment purchase, working capital or other needs, provide specific details to support your application.
Collateral: Some loans require collateral. If your loan requires collateral, be prepared to offer assets such as real estate, equipment or inventory.
Credit History: Your personal and business credit scores play a significant role. Aim for good scores to enhance your eligibility.
Cash Flow: Lenders assess your business's cash flow to determine your ability to repay the loan. Positive cash flow and consistent revenue are essential indicators of financial stability.
Industry Experience: Your industry expertise and a track record of success can help strengthen your application.
Debt-to-Income Ratio: Lenders evaluate your debt-to-income ratio to gauge your ability to manage additional debt payments. Maintaining a healthy ratio improves your chances of loan approval.
Legal Compliance: Ensure your business complies with all legal and regulatory requirements, including licenses, permits and registrations.
Relationship with Lender: Building a positive relationship with your lender can be advantageous. Regular communication and responsible financial management can help expedite the process.
How long does it take to get a small business loan?
As soon as you recognize the need for funds and can gather the necessary documentation, contact your banker to get the process started. The length of the loan application process is dependent on the complexity of the loan.
What are the drive-through hours at First Horizon Bank - Memphis, TN - Ridgeway Rd?
The drive-through is open Monday through Thursday from 10:00 AM to 4:30 PM, and on Friday from 10:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
What do I need to open a personal checking account at this bank?
You need a minimum opening deposit of $50, your Social Security number, date of birth, and personal identification such as a driver’s license, passport, or government-issued ID.
Can I open a personal checking account online with First Horizon Bank?
Yes, you can open a personal checking account online or visit one of the banking centers to apply in person.
What types of mortgage loans are offered by First Horizon Bank?
They offer fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans to suit various financial needs.
Does First Horizon Bank provide assistance for first-time homebuyers?
Yes, they offer programs like FHA loans and other options with lower down payments. Mortgage specialists are available to help explore suitable options.
What qualifications are required for a small business loan at First Horizon Bank?
Qualifications vary by loan type but typically include a thorough business plan, clear loan purpose, collateral if required, good credit history, positive cash flow, industry experience, and legal compliance.
Is there parking available at First Horizon Bank - Memphis, TN - Ridgeway Rd?
Yes, the bank offers free onsite parking including a parking garage, parking lot, and street parking.
What nearby dining options are available near First Horizon Bank on Ridgeway Road?
Nearby dining options include Amerigo Italian Restaurant for Italian cuisine and wine, Mempops for ice cream and desserts, and Taco Bell for quick Mexican food.
Are there any fitness centers near First Horizon Bank - Memphis, TN - Ridgeway Rd?
Yes, there are several gyms nearby including Shed Fitness East Memphis, CrossFit Triad, Memphis Sport Club, and 24 Hour Fitness for various fitness and recreation needs.
How can the nearby Park Place Centre benefit customers visiting First Horizon Bank?
Park Place Centre offers shopping, a cinema, and transportation options including the Tesla Supercharger, making it a convenient spot for customers to visit before or after banking needs.