First Horizon Bank - Memphis, TN - Ridgeway Rd

2.7
19 reviews
First Horizon Bank

About

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Welcome to First Horizon Bank - located in Memphis. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Free parking lotAvailable

Location

First Horizon Bank - Memphis, TN - Ridgeway Rd
1249 Ridgeway Road, Memphis, TN
38119, United States

Hours

Reviews

2.7
19 reviews
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8
  • BD
    Briy Dandridge
    Aug 14, 2025
    1.0
    Poor accountability and low competence regarding regular policies and procedures. I called at 11:56am and spoke with Lawrence. I was originally inquiring about the mobile deposit even though I prefer to come in to deposit checks. He informed me that this branch did not close until 5pm. I asked if he was sure because the site says 4:30p and I don’t get off until 4:30p. He reaffirmed that most branch locations close at 4:30 but they close at 5. I said oh well I’ll just come as soon as I get off. He said we will see you then. I pull up at 4:49 and I’m met with Derrick who informed me that they were closed and that they closed at 4:30. He said I called a different branch. I informed him that this was the right one and that I spoke with a gentleman who told the 5pm. After asking who else worked there he gave the name Lawrence and I then told him that’s who told me that. When Derrick asked Lawrence if he did he said no. That is poor Integrity and I wouldn’t want to do business with someone especially regarding money who can blatantly tell a lie like that. You all need to do better.
  • DM
    Délor St. Maur
    Apr 26, 2024
    5.0
    Javaris & Bennie has exceptional customer service and loves to help people.
  • SA
    Schrease Anderson-Gentry
    Dec 20, 2017
    3.0
    Been going in here for about 4 years Jessica is awesome beautiful attitude and customer service skills is above and beyond great. But you all have a tall heavy set woman that wears red lipstick not there all the time but when she is she is pure mean. I am a regular until most knows me. She waited on me one day I had my paper Id that the DMV gave me she hit the roof. I explained to her that I hadn't received it she stated the reason I didn't get it was because evidently they found something on my record. When I say rude and inappropriate for a teller to say. Actually they had given it to me but I misplaced it. Great place except for that one sour apple in the bunch.I wish I knew her name but I'll get it next time so I can come repost whom she is.
  • AT
    Areli Torres
    Oct 17, 2017
    2.0
    Will only come by when 2/3 locations I frequent are closed.
  • BM
    Brenda Maschmeyer
    Oct 4, 2016
    1.0
    In the drive-through experience was horrendous! I was in line behind one customer and sat there for probably at least 15 minutes while she was allowed to do numerous transactions at peak time before closing. Your tellers should have enough sense to never allow this. Your tellers should have enough sense to never allow this super inconsiderate.

Frequently Asked Questions About First Horizon Bank - Memphis, TN - Ridgeway Rd

What do I need to open a personal checking account?

$50 minimum opening deposit Social Security number Date of birth Personal identification such as a driver’s license, passport, state or government-issued ID

Can I open a personal checking account online?

Yes. Alternatively, you can visit one of our banking centers to apply in person.