Business Details
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Welcome to First Horizon Bank - located in Memphis. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.
Details
- Requires appointmentNot available
- Drive-throughAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
First Horizon Bank - Memphis, TN - Kirby Center Cove
6595 Kirby Center Cove, Memphis, TN
38115, United States
Hours
Reviews
3.1
21 reviews
5 stars
10
4 stars
1
3 stars
1
2 stars0
1 star
9
- PCPassionflower CommonAug 25, 20231.0This is the most pitiful branch in this area of town. It's a reflection of how this area of town has totally turned from what was good to what it is now. I wanted so long at the drive through that I could have taken a nap, twice. Then the teller asked me how I could be helped......DUHHHHH, look in the tube. I usually go to the branch off of Forest Hill Irene for obvious reasons.......EXCELLENT SERVICE. I will NEVER come to Kirby again. I've been Herr three times this month and it's the same below EXCELLENT service. The teller didn't put my money in the envelope, she stuffed it in there with half of it hanging out. That's not acceptable. Please train the tellers for more than one day. The one I had the past two times was RUDE, RUDE & RUDE! In order to avoid what's being served at this location I will go to Forest Hill Irene or Germantown. You all need to take lessons from them
- NRNatural RemediezSep 10, 20211.0Worst teller's and customer service, I've ever experienced. I come here regularly to make deposits each time the teller's give me grief about something. It doesn't make sense. Deposit what's on the deposit slip why, all the attitude. Lazy anything to keep from having to do anything extra. Ridiculous.... I now drive pass this one to get to the one on poplar and kirby much better service at that one. If those teller's aren't certain of something you are requesting the simply ask for clarification.
- APAdelle PottsApr 3, 20215.0I love this location. It is very convenient and close to my house
- BQBrittney QTJul 17, 20201.0I hate this bank, will be finding a new bank once they release the hold they have on my funds. Had this account for over 10 years & they’re treating me like a scammer. Customer service is lacking, especially at this location and contact center.
- MKMom KaySep 15, 20161.0Tellers are unprofessional, inattentive, and just plain ghetto. First time I visited I had bad experience, went to speak with a assistant manger about my problem and she couldn't even help. I hate this branch. They should reconsider on new employees that enjoy working or at least act like they do.
Frequently Asked Questions About First Horizon Bank - Memphis, TN - Kirby Center Cove
What do I need to open a personal checking account?
$50 minimum opening deposit
Social Security number
Date of birth
Personal identification such as a driver’s license, passport, state or government-issued ID
Can I open a personal checking account online?
Yes. Alternatively, you can visit one of our banking centers to apply in person.
Is there a limit on the number of transactions I can make with a personal checking account?
No, there is no limit on the number of transactions.
What are the first steps in the home buying process?
The first steps include assessing your financial situation, getting pre-qualified for a mortgage, and determining your budget. It's also important to start researching neighborhoods and listing your home preferences. First Horizon's mortgage specialists can guide you through these initial steps.
How long does it take to buy a home?
The home buying process typically takes between 30 to 60 days from making an offer to closing. This timeline can vary based on factors such as market conditions, the efficiency of your lender, and the specifics of the transaction.
What is mortgage prequalification and why is it important?
Mortgage prequalification involves a lender reviewing your financial information to determine your loan eligibility and providing a prequalified letter. This letter strengthens your offer on a home by showing sellers you are a serious and qualified buyer.
What types of mortgage loans are available through First Horizon?
First Horizon offers a variety of mortgage loans, including fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans. Each type has different benefits to suit diverse financial needs.
Can First Horizon help with financing for first-time homebuyers?
Yes, First Horizon offers several programs designed to assist first-time homebuyers, including FHA loans and other options with lower down payment requirements. Our mortgage specialists can help you explore these programs and find the best fit for your needs.
How do I know if mortgage loan refinancing is right for me?
Refinancing may be beneficial if current interest rates are lower than your existing rate, if you want to switch from an adjustable-rate mortgage to a fixed-rate mortgage, or if you need to tap into your home’s equity. Our mortgage specialists can help you evaluate your situation.
What types of small business loans do you offer?
There are many different types of small business loans available, including small business term loans, lines of credit and real estate loans. Talk to a banker today to review your options.
What are the qualifications for a small business loan?
The loan requirements for a small business loan will vary, depending on the loan type and other factors. Here are some things to consider when applying:
Business Plan: Craft a thorough business plan outlining your goals, market analysis, financial projections, and how the loan will be utilized. A well-prepared plan demonstrates your business's viability.
Loan Purpose: Clearly articulate the purpose of the loan and how it will benefit your business. Whether it's for expansion, equipment purchase, working capital or other needs, provide specific details to support your application.
Collateral: Some loans require collateral. If your loan requires collateral, be prepared to offer assets such as real estate, equipment or inventory.
Credit History: Your personal and business credit scores play a significant role. Aim for good scores to enhance your eligibility.
Cash Flow: Lenders assess your business's cash flow to determine your ability to repay the loan. Positive cash flow and consistent revenue are essential indicators of financial stability.
Industry Experience: Your industry expertise and a track record of success can help strengthen your application.
Debt-to-Income Ratio: Lenders evaluate your debt-to-income ratio to gauge your ability to manage additional debt payments. Maintaining a healthy ratio improves your chances of loan approval.
Legal Compliance: Ensure your business complies with all legal and regulatory requirements, including licenses, permits and registrations.
Relationship with Lender: Building a positive relationship with your lender can be advantageous. Regular communication and responsible financial management can help expedite the process.
How long does it take to get a small business loan?
As soon as you recognize the need for funds and can gather the necessary documentation, contact your banker to get the process started. The length of the loan application process is dependent on the complexity of the loan.
What are the drive-through service hours at First Horizon Bank - Memphis, TN - Kirby Center Cove?
Drive-through services are available Monday to Thursday from 8:30 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM; the bank is closed on Sundays.
What do I need to open a personal checking account at First Horizon Bank?
To open a personal checking account, you need a $50 minimum opening deposit, Social Security number, date of birth, and a personal ID such as a driver’s license or passport.
Does First Horizon Bank limit the number of transactions on a personal checking account?
No, there is no limit on the number of transactions you can make with a personal checking account.
Can I open a personal checking account online with First Horizon Bank?
Yes, you can open a personal checking account online or visit one of the banking centers to apply in person.
What types of mortgage loans are offered by First Horizon Bank?
First Horizon offers fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans tailored to diverse financial needs.
What are the qualifications for obtaining a small business loan at First Horizon Bank?
Qualifications vary by loan type but typically include a solid business plan, clear loan purpose, collateral if required, good credit scores, positive cash flow, industry experience, and legal compliance.
What are the customer service contact options for First Horizon Bank?
You can contact customer service via phone at +1 901-366-3730 or by email at customerservice@firsthorizon.com; online support is also available through their website.
Are there parking facilities available at the First Horizon Bank - Kirby Center Cove location?
Yes, the location offers free onsite parking including parking lots, street parking, and parking garage options.
What nearby places can I visit when I come to First Horizon Bank at Kirby Center Cove?
Nearby places include Benavi's Spa for relaxation, Farmer's Market for fresh groceries, and Las Brasas Antojitos Mexicanos for authentic Tex-Mex dining, perfect for errands or leisure before or after your banking visit.
How can the nearby Shelby County Health Department assist customers visiting First Horizon Bank?
The Shelby County Health Department nearby provides public health services, so customers can conveniently access health resources or appointments while visiting the bank.
Is there a nearby ATM or bank branch alternative close to First Horizon Bank on Kirby Center Cove?
Yes, nearby banking alternatives include First Tennessee Bank and Regions Bank, which offer additional ATMs and banking services for customers in the area.