First Horizon Bank - Memphis, TN - Elvis Presley Blvd

2.6
47 reviews
First Horizon Bank

About

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Welcome to First Horizon Bank - located in Memphis. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Free parking lotAvailable

Location

First Horizon Bank - Memphis, TN - Elvis Presley Blvd
4180 Elvis Presley Boulevard, Memphis, TN
38116, United States

Hours

Reviews

2.6
47 reviews
5 stars
14
4 stars
3
3 stars
3
2 stars
3
1 star
24
  • MB
    Michelle Branch
    Oct 28, 2025
    1.0
    Bank teller Brittany always doing other stuff when I come in and she is nonchalant like she doesn't want to help people or do her job. It took five minutes of me waiting on line she still didn't call. Somebody else did sitting right beside her I do not like her work ethics/attitude. The 2 day she has done this in a week
  • RR
    redhood
    Oct 3, 2025
    1.0
    This Location has rude and unprofessional tellers. On 10-2-2025 at 2:30pm the teller in the second booth from front entrance door. Lady with glasses rudely greeted my family member with a I need your ID and account #, not a hello or anything. I was on the phone with the person that was making a deposit to my account he had all my information except account# She tells him she can't deposit money without account #. I explain to her ths is not the first time I've had a deposit made by someone other then myself and they didn't have my account #. She then makes him get out of line to wait and Carleya was able to pull my account up and make the deposit with the information that was given to him. I called the branch twice and was told I will get a manager to call back no call back. I called the branch again and was but on a long hold Noone picked up. This is unfortunate that a bank has people in the front with bad customer service skills representing First Horizon Bank.
  • DS
    Dennis Sheppard
    Sep 16, 2025
    3.0
    We have delt with this bank for 15+ years done had hundreds of thousands of dollars in this bank have checks and more directly deposited into this bank but as we became disabled and out of work we had to over draft a few times alone woth paying it back forget how long ot took ... I still couldn't get a loan and they got 1st access to my money. They see it before i do
  • AA
    ALICIA ALLEN
    Aug 6, 2025
    1.0
    Worst experience ever!! My Mom ordered checks through this location and after writing a few checks, and receiving a letter from a company about a check written to them, she realized the checks had the wrong account number on them. We spoke with a young lady and she proceeded to enter the wrong account number not realizing it until I said "that's not her number ". She then put my Mama's number in and said "I have no idea what that number was". She then says "we can get you more checks but not until the 23 and there is a fee for shipping". $11 or $53 for 2 day delivery. I said no because it's y'all's fault. She said let me get my manager and stormed off. She talked to the manager and we heard everything she told her. A couple of minutes later she comes out and asks "what's the problem ". The lady repeats what she has already told her. She says yes because we didn't do it they did. I said yes but that's someone you work with not her. She gave you the slip and thought you would do what you have done the past 25 years. After going back and forth a couple of minutes she finally says we can get them to you by Thursday with no charge but if you are charged just bring it to me and I will refund it😟. Where is the customer service. And they never asked my Mama for Identification. She could have been anybody trying to change anybody's checks🤦🏾‍♀️
  • AM
    Avis MOORE
    Aug 2, 2025
    4.0
    I've been with this branch a long time and I'm always taken care of right.

Frequently Asked Questions About First Horizon Bank - Memphis, TN - Elvis Presley Blvd

What do I need to open a personal checking account?

$50 minimum opening deposit Social Security number Date of birth Personal identification such as a driver’s license, passport, state or government-issued ID

Can I open a personal checking account online?

Yes. Alternatively, you can visit one of our banking centers to apply in person.