At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Poorest customer service I’ve ever experienced. I don’t mind going by rules but don’t talk to me with such a rude tone.
Even other customers spoke up about how rude Macy was.
LA
La'Tasha Ashton
Apr 9, 2025
5.0
Went in to ask questions about getting currency changed over to Euros and Macy was very nice and helpful with any questions that I had. I have never had any issues with this bank and i have been banking with them all the way back to the SunTrust days when they first changed to that name.
ZH
Zoncresha Hunter
Jun 23, 2022
1.0
Horrible bank. Everytime I come in to open an account it’s so many other people that need to be seen ahead of u. U could walk into a normal bank like 5/3 & get taken care of but this bank is different they never have a down time. I mean what is a truist bank anyways. I wouldn’t even deal with this company
SH
Samer Hafez
Jul 19, 2018
1.0
I'm a customer, waiting for over than 10 minutes for a customer service name Clay Slikard and he is talking to a laday about personal stuff, I asked for the manager and the manager is sitting close by and doesn't say anything. So I'm very pissed.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular banking hours for Truist branch at 202 GALLATIN PIKE S, Madison, TN?
The Truist branch is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Is there a drive-through service available at this Truist location?
No, the drive-through services are closed every day at this Truist location.
What products and services does Truist offer at this Madison branch?
Truist offers checking and savings accounts, commercial banking, credit cards, loans, mortgage services, online and mobile banking, personal savings, small business banking, and wealth management.
How can I open a new account at Truist?
You can open a new account online, by phone, or by visiting a branch. Note that Certificates of Deposit (CDs) can only be opened at a branch.
How do I activate my Truist debit card?
To activate your Truist debit card, you need to do so online to start making digital and in-person payments using your checking account.
Does the Truist branch support multiple languages?
Yes, services are available in both English and Spanish at the Madison Truist branch.
Are there any nearby grocery stores where I can shop before or after visiting Truist at 202 GALLATIN PIKE S?
Yes, Kroger and ALDI USA are nearby grocery stores where you can shop conveniently before or after your visit to Truist.
Is there a nearby gas station close to Truist on Gallatin Pike?
Yes, Kroger Fuel Center is located nearby and offers gas, convenience store items, and coffee, providing a perfect stop either before or after visiting Truist.
What are some nearby dining options near Truist at 202 GALLATIN PIKE S, Madison?
Nearby dining options include Mrs Winner's Restaurants, Madison Family Restaurant, Penn Station East Coast Subs, and Madison Family Restaurant offering American and southern cuisine.
Where can I get financial-related services or assistance near Truist on Gallatin Pike?
Nearby financial services include Speedy Cash for check cashing and payday loans, Advance Financial for installment loans, Cash City for loans, and Western Union for money transfer services.