When you bank with United Community, you'll enjoy convenient access to your personal or business accounts at any of our branches, online or through our mobile app. Open an account, apply for a loan or get sound financial advice from our advisory services. We're in it together, for good.
Trying to get an external bank account added to my online profile in order to transfer money to make a monthly payment and have called customer service 4 times, now visited the branch 3 times, escalated to the branch manager whom confirmed that my last visit(3rd), I could get this done, but couldn’t and a waste of time. Asked to have the branch manager manager call me as we are spinning our wheels, got a voicemail around 3pm and called back around 4pm, had to leave a message and still no return phone call. This should be a simple task but clearly it’s been a struggle for this bank.
MB
Michael Berenbaum
Oct 11, 2025
5.0
Great customer service.
AA
Andrea Austin
Sep 10, 2025
5.0
Excellent and courteous service
RB
Russ Batson
Jun 13, 2025
5.0
Such a personable staff that efficiently takes care of us!
What types of checking accounts does United Community offer?
We offer personal and business checking accounts with features like online banking, mobile deposits, and no monthly fees on select accounts. Visit your local branch to find the best fit for your needs.
How do I open a savings account at this branch?
You can open a savings account online or in person. Our team will help you choose between regular savings, money market accounts, and CDs based on your goals.
What do I need to bring to open a checking account?
Please bring a valid photo ID and your Social Security number. Business customers should also bring business formation documents.
Can I apply for a mortgage at this branch?
Yes! Our mortgage specialists are available to guide you through the application process and help you find the right loan for your home purchase or refinance.
What is a HELOC and how do I apply?
A Home Equity Line of Credit (HELOC) lets you borrow against your home’s equity. To apply, fill out the form at ucbi.com/home-equity or meet with a banker at this branch.
Do you offer small business loans?
Absolutely. We provide a variety of business loan solutions including SBA loans, equipment financing, and lines of credit tailored to small business needs. Schedule a consultation with a business banker today.
How do I enroll in online banking?
You can enroll through our website or mobile app. If you need help, our branch staff can walk you through the process.
Can I deposit checks using my phone?
Yes! Use our mobile banking app to deposit checks anytime, anywhere. It’s fast, secure, and easy to use.
What services are available at this branch?
This location offers personal and business banking, mortgage assistance, loan consultations, financial advisor services, and more. Walk-ins are welcome, or you can schedule an appointment.
What are the regular business hours for United Community in Loudon, TN?
United Community is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Does United Community offer drive-through banking services?
Yes, United Community has drive-through service available Monday through Thursday from 8:30 AM to 4:30 PM, and on Friday from 8:30 AM to 5:00 PM.
What payment options does United Community accept?
United Community accepts cash, check, financing, Mastercard, Visa, and Zelle as payment options.
Is United Community accessible for customers with disabilities?
Yes, the branch has wheelchair-accessible entrances and parking to accommodate customers with disabilities.
Do I need an appointment to visit United Community?
No, appointments are not required to visit United Community; you can walk in during business hours.
What are United Community's holiday hours?
United Community is closed on November 11, 2025, November 27, 2025, and December 25, 2025. On December 24, 2025, it is open from 8:00 AM to 12:00 PM.
Can I access United Community's mobile banking app?
Yes, United Community offers a mobile app available on both the Android Play Store and Apple App Store for convenient banking on the go.
Which social media platforms does United Community use?
United Community is active on LinkedIn, TikTok, YouTube, Facebook, Instagram, and Twitter for updates and customer engagement.
What nearby businesses can I visit along with United Community?
Nearby you can find Sheffield Wealth Management for financial advising, BB&T ATM for additional cash access, and Marathon Gas Station for fuel and convenience needs.
Are there dining options close to United Community in Loudon?
Yes, nearby dining options include Rendezvous, a breakfast and brunch restaurant, Rice Kitchen which offers sushi and Asian cuisine, and Subway for quick sandwiches.
What local amenities are near United Community for residents or visitors?
Close to United Community, you will find Tellico Village retirement community, Village Realty and Rentals for real estate services, and BenchMark Physical Therapy for medical and physical therapy needs.