Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.9
7 reviews
5 stars
5
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1 star
2
- DRDavid RecknerJul 11, 20235.0Great staff
- MCMichael CraigJul 15, 20225.0New management. Great bank good customer service. Everything is done by the books, efficiently and correctly.
- JSJessica SpeakerFeb 23, 20221.0This branch of BB&T,SunTrust,Truist, or whatever they decide to call themselves today, is ran by extremely unprofessional bank tellers. Almost every time I must go through the drive through there is a mistake on their part and if I didn't catch it, it wouldn't be corrected. They also put new tellers in charge of drive thru that haven't been fully trained. The new teller made a mistake ( which I am used to from them) and I got literally yelled at by the teller that had been there forever, for letting the new teller know she had made a mistake. It embarrassed me so much that I just started driving away to get away from the teller that was yelling at me. Then, she proceeded to call me on my business cell and yell at me more for driving off. They act like they know me there, because I've been going to that branch since I moved to the area. But, that does not mean that they can yell at me and berate me as a customer or any customer for that matter. I've called to let the "higher ups"( for lack of a better term) know what is happening to me every time I must go through the drive thru. I never get a response. So, there must be issues with that part of the company as well. In short...if I didn't have all of my business and personal banking through them I'd totally go elsewhere. This branch is making the company look bad and upsetting customers who have been with them for 30 years or more. It's bad business and I do not recommend this branch.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Loudon, TN?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and closed on weekends.
When is the Truist branch at 302 Village Square Dr open to customers?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and is closed on Saturdays and Sundays.
How can I open a new checking or savings account at Truist?
You can open an account online, by phone, or in a branch. Online account openings require waiting for debit cards by mail, while visiting a branch allows you to get a temporary debit card immediately. Phone support is available Monday to Friday 8 AM - 8 PM, and Saturday 8 AM - 5 PM.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts for saving money towards goals or emergencies.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments.
What financial services are available at Truist Loudon?
Services include deposit transactions, loans, credit cards, mortgage services, investment and wealth management, insurance, cash management, trust services by appointment, and foreign currency exchange.
Are there nearby ATMs if I need quick access to cash around Truist Loudon?
Yes, a BB&T ATM is nearby for convenient access to cash withdrawals.
What nearby dining options are there near Truist in Tellico Village?
You can visit restaurants such as Rice Kitchen for sushi and Asian cuisine, Rendezvous for breakfast and brunch, or Subway for quick sandwiches after banking errands.
What local services are available near Truist that might interest customers?
Nearby you can find financial advising at Sheffield Wealth Management and Edward Jones, as well as real estate agencies like Village Realty and Emily Presley Real Estate.
Does Truist offer appointment booking for their banking services?
Yes, customers can schedule appointments online via the Truist appointment site for personalized banking services.