Truist

3.4
8 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
802 SCENIC HWY, LOOKOUT MOUNTAIN, TN
37350, United States

Hours

Reviews

3.4
8 reviews
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  • DW
    Dane Ward
    Dec 23, 2025
    5.0
    My wife and I continue us to be very satisfied with this branch. The staff is consistently helpful and very accommodating.
  • MG
    Michelle Grove
    Jan 23, 2023
    5.0
    I've been banking with Truist for 29 years since it was American National Bank, SunTrust, now Truist. I love the Lookout Mountain branch especially for their superior customer service. Most recently John, Brandon, Hannah and Venisha have been helping me over the phone and in person providing exceptional customer service. Today in person Hannah and Venisha helped me open a new account and both went above and beyond to make sure all my banking needs were met! Thanks for everything! Truist branch on Lookout Mountain is the best!!
  • CC
    Carolyn Craig
    Aug 11, 2020
    1.0
    Poor service.
  • MC
    m. charman
    Sep 17, 2018
    1.0
    Horrible service, aside from the banks deplorable online service, they expect you to incur costs from their services not working. They have been openly rude on the phone and in person, do not bank with suntrust.
  • MB
    Martin Bautista
    Apr 13, 2018
    2.0
    a least today i’m not happy with the attention

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.