Business Details
About
BankBusiness Banking ServiceCommercial Mortgage LenderMortgage LenderMerchant POS ServicesConstruction LoansOnline Banking
Family owned and operated community bank dedicated to the growth and success of the areas we serve.
Details
- Requires appointmentNot available
- Drive-throughAvailable
Location
Hours
Reviews
5.0
202 reviews
5 stars
202
4 stars0
3 stars0
2 stars0
1 star0
- CRCarolyn RitcheyOct 31, 20255.0The ladies at the Lenoir City Citizens Bank are great!! I never fail being treated like a good friend and somebody that matters to them. I always am greeted with a smile and welcoming eye. I appreciate their knowledge as I make my banking decisions. Good job, girls ..Carolyn
- LWL WasmundOct 31, 20255.0Banking here is like stopping by to visit close friends, Or better yet, Family. The entire staff welcomes You with a smile and answers to all your questions. Could never get the feelings of comfort and Security by dealing With our finances online only! Thank you to the Entire staff at CB24.
- MLMichaela LilesOct 30, 20255.0The ladies at citizens bank are amazing! Always so helpful. Canda and Cindy are always very attentive and willing to jump in no matter what you may have going on! The best feeling walking in and everyone knowing you by name. Love the personable feel they give!
- ABAshley BrockOct 26, 20255.0⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Cindy at the Drive-Thru Window! I just have to take a moment to recognize Cindy, the bank teller who always goes above and beyond at the drive-thru window. Every single time I visit, she greets me with the kindest smile and genuine warmth that instantly brightens my day. She’s not only friendly but also incredibly efficient and attentive — she remembers details, double-checks everything for accuracy, and makes the entire experience quick and pleasant. It’s rare to find someone who consistently delivers excellent customer service with such positivity and care, but Cindy does just that. She’s a true example of professionalism and kindness, and I always leave the bank feeling valued and appreciated thanks to her. Cindy deserves to be recognized for the joy and excellence she brings to her customers — she truly makes a difference!
- CRChristy RuskeyOct 26, 20255.0Everyone at Citizens Bank in Lenoir City is amazing! Cindy is always so friendly and efficient in the drive thru. Everyone makes me feel welcome when I am at the bank. Cindy, Cathy, Canda, Jennifer, and Brandi are all extremely nice, helpful, and professional! This is the best banking experience that I have ever had! If you choose to bank with them, you won’t be disappointed in the service that you receive.
Frequently Asked Questions About Citizens Bank
What are the standard banking hours for Citizens Bank in Lenoir City?
Citizens Bank is open from 9:00 AM to 4:30 PM Monday through Thursday, and until 5:00 PM on Fridays. The bank is closed on Saturdays and Sundays.
Does Citizens Bank offer drive-through banking services?
Yes, Citizens Bank has a drive-through service available Monday through Friday, from 8:30 AM to 4:30 PM on weekdays and until 5:00 PM on Fridays. The drive-through is closed on weekends.
Is an appointment required to visit Citizens Bank?
No, Citizens Bank does not require appointments for banking services.
Where is Citizens Bank located in Lenoir City?
Citizens Bank is located at 256 Medical Park Dr., Lenoir City, TN 37772, United States.
How can I contact Citizens Bank customer service?
You can reach Citizens Bank customer service via email at customerservice@citizensbank24.com or by calling their local phone number at +1 865-824-5746.
What types of banking services does Citizens Bank provide?
Citizens Bank offers various services including business banking, commercial mortgage lending, mortgage lending, merchant POS services, construction loans, and online banking.
Can you recommend nearby places to visit after banking at Citizens Bank?
After your visit, you might enjoy dining at Jersey Mike's Subs or Which Wich of Lenoir City, both popular sandwich shops nearby. Additionally, Smoothie King offers healthy beverage options close to the bank.
Are there other banks near Citizens Bank in Lenoir City?
Yes, American Trust Bank and United Community are nearby banking options if you need alternatives close to Citizens Bank.
What healthcare facilities are located near Citizens Bank for convenient access?
Nearby healthcare facilities include Aspen Dental - Lenoir City, ATI Physical Therapy, STAR Physical Therapy, and Peninsula Covenant Health hospital, making it convenient to combine health visits with banking.
Where can I find more information or connect with Citizens Bank online?
You can learn more about Citizens Bank or connect with them on their website at https://www.citizensbank24.com, on Facebook at facebook.com/citizensbank24, LinkedIn, Twitter (@citizensbank24), and Instagram (@citizensbank_24).