Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
23 reviews
5 stars
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1 star
11
- BMbeatriz mendozaAug 22, 20255.0Sarah Journigan was friendly and very helpful!
- LGLewis GrahamJul 7, 20251.0THIS BANK SUUUUUUCCCCKKKKSSSSSS!!!!! They will hold YOUR money for days on end. Always with some flippant "rule" or "policy." If you want your accounts randomly frozen, if you like having someone look over your shoulder on every transaction, if you enjoy having to explain to another adult where your money comes from them by golly this is the bank for you. If not, if you like having your money where you put it, do yourself a favor and put it in the mattress. I say this because THIS BANK SUUUUUUCCCCKKKSSSSS!!!!
- TCTara CurtisFeb 26, 20241.0Started a new job last month that only offers paper checks no direct deposit. They use Truist for the checks. Have gone to this Truist and cashed my check for the last 2 Mondays with no issue. Been doing this since it’s a smaller fee than with my bank for some reason (Regions). My check has my married last name on it but my license still has my maiden name. Once again this wasn’t an issue the past month coming to this branch. Came today and the woman was very upset that the names didn’t match. I told her it was my married name I haven’t been able to go get a new license yet due to work scheduling. She got very short and said I must give her my marriage license to see so I can cash my check and disappeared from the screen. Would not answer me and I had to hit call button for her to come back on. She answered with a “yes?” With a mad look on her face. I told her I’ve been to this location 3 times now and cashed my check with no issue. She said no one would have this is our policy you must have your marriage license. And disappeared from screen while I was still talking. I called her back again and was greeted with another “yes?” In an angry tone. I asked if my vol state id that I just got with my new last name would suffice. She said “it’s not a marriage license” and disappeared from the screen again. Left frustrated and went right to Regions for a larger fee. I work in restaurant management.. My shifts are 12+ hours and extremely stressful and I still find the time to kindly explain any hiccups or issues to my customers. Do better Truist
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Lebanon, TN?
The drive-through is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Can I open a new checking or savings account at Truist online?
Yes, you can open a new account online and receive your debit card and checks by mail. Alternatively, visiting a branch allows you to get a temporary debit card immediately.
How can I activate my debit card from Truist?
You can activate your debit card online to start using it for purchases and payments.
What languages are supported at the Truist Lebanon branch?
Truist supports both English and Spanish at this location.
What financial products does Truist offer at this location?
Truist offers products including Checking, Commercial accounts, Credit Cards, Loans, Mortgage, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management.
What types of services can I expect at Truist in Lebanon?
Services include deposit transactions, retail and business loans, credit cards, mortgage loans, investment and insurance services, treasury and trust services by appointment, international and retail wire transfers, and foreign currency exchange.
How can I make an appointment at Truist Lebanon branch?
You can make an appointment online through their scheduling site at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment.
Are there any nearby ATMs of Truist if I need cash outside branch hours?
Yes, there is a nearby Truist ATM close to the Lebanon branch for convenient access to cash and banking services outside branch hours.
What nearby businesses might be helpful if I need insurance services while visiting Truist?
Near Truist, you can find Nationwide Insurance: Joseph David Newman and Graham Insurance to assist with various insurance needs.
What local places of interest can I visit around Truist in Lebanon?
Nearby landmarks include the historic Fite-Fessenden House, a notable landmark and monument. After visiting Truist, you might enjoy stopping by this local attraction.