First Horizon Bank - Lebanon, TN - W Main St

3.7
17 reviews
First Horizon Bank

About

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Welcome to First Horizon Bank - located in Lebanon. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Free parking lotAvailable

Location

First Horizon Bank - Lebanon, TN - W Main St
249 West Main Street, Lebanon, TN
37087, United States

Hours

Reviews

3.7
17 reviews
5 stars
11
4 stars
0
3 stars
1
2 stars
0
1 star
5
  • BG
    Brixel Garcia
    Jan 6, 2026
    5.0
    Today I came in for assistance with a cashier’s check, and Cat Joines provided outstanding service. She was extremely professional, patient, and polite throughout the entire process. Cat truly knows her job and went above and beyond to help me. This was the best customer service I have ever experienced at a bank. She is absolutely a gold-star employee and deserves recognition—and a raise! I’m very happy to say I received true “extra-mile” service today because of her.
  • MC
    Michelle Collier
    Jul 23, 2025
    1.0
    Unprofessional and Disrespectful Treatment I had a terrible experience at First Horizon Bank at 249 W Main St, Lebanon, TN. As soon as I walked in, the teller and branch manager immediately informed me, in a judgmental and dismissive tone, that the account required a $50 minimum. I assured them that it wasn’t an issue — but their facial expressions and attitudes were clearly unwelcoming. Once they saw the actual amount I was depositing, their demeanor changed — but the damage was already done. One of the tellers still chose to place a 9-day hold on my funds, which felt completely unnecessary and targeted. I will be closing my account. I expected professionalism and basic respect, and received neither. Never judge a book by its cover. Do better.
  • KH
    Kenton Henderson
    Jul 14, 2018
    5.0
    Staff is always friendly and helpful.
  • SB
    Sarah Barrett
    Jan 8, 2017
    5.0
    we bank here for work and they have a great staff! have never had any issues. great people and great place to bank
  • AC
    Adrianna Currier
    Nov 23, 2016
    1.0
    If I could give rate this bank with no stars I would. I have had them for quite some time and they seem to be getting worse. Will definitely be switching banks as soon as I can

Frequently Asked Questions About First Horizon Bank - Lebanon, TN - W Main St

What do I need to open a personal checking account?

$50 minimum opening deposit Social Security number Date of birth Personal identification such as a driver’s license, passport, state or government-issued ID

Can I open a personal checking account online?

Yes. Alternatively, you can visit one of our banking centers to apply in person.