At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Today I had to go to the bank. I had the unpleasant experience of meeting a person with no service capacity. Without any spirit of service, unfortunately. This lady is called Judy Glass, unfortunately she offended me by doubting the authenticity of a check. I do not know if it is because I am Hispanic. Or what is it due to? But it is unfortunate that these things happen.
MU
Miryam Urbina
Jun 9, 2025
1.0
Definitivamente es una lástima que el personal de este banco no nos trate con respeto al que merecemos todos los clientes, yo hace tiempo, tuve una cuenta en este banco, pero la tuve que cerrar precisamente por falta de empatía. Falta de respeto y el Personal es hasta grosero, sobre todo, hay una señora que se llama a Judy Glass Que yo no sé por qué nos trata así a varias personas con las que he hablado, me han dicho lo mismo, de verdad, es lamentable
GU
Google User
Feb 1, 2019
1.0
This bank charged my widowed mother $5,750.00 early termination fee to cash-in my deceased father's CD. If you have CD's with Suntrust Bank, I hope your family doesn't need the money as badly as Suntrust Bank does!
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are Truist's regular branch hours during the week?
Truist is open Monday through Thursday from 9:00 AM to 4:30 PM, and Friday from 9:00 AM to 5:00 PM.
When is Truist's drive-through service available?
Drive-through hours are Monday through Thursday from 9:00 AM to 4:30 PM, Friday until 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Is Truist open on Sundays?
No, Truist is closed on Sundays.
How can I open a new account with Truist?
You can open an account online, by visiting a branch during business hours, or by calling 844-4TRUIST. Note that Certificates of Deposit (CDs) can only be opened at a branch.
How do I activate my Truist debit card?
Activate your Truist debit card online to make digital purchases and in-person payments using your checking account.
What banking products and services does Truist offer?
Truist offers checking accounts, commercial banking, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management.
What nearby ATMs are available near Truist at 2021 N Locust Ave?
There is a Truist ATM and a First Horizon Bank ATM near the 2021 N Locust Ave location for easy access to your accounts.
Are there any dining options close to the Truist branch at 2021 N Locust Ave?
Yes, nearby dining options include Captain D's, Oriental Buffet, Papa John's Pizza, and 7 Brew Coffee, convenient for meals before or after your bank visit.
Where can I get automotive services near Truist in Lawrenceburg?
Nearby automotive services include Tidal Wave Auto Spa, which offers car wash and auto detailing services.
How can nearby stores like AT&T or T-Mobile benefit me when visiting Truist?
AT&T and T-Mobile stores nearby provide telecommunications and mobile services, which might be useful if you need assistance with mobile banking apps or digital services offered by Truist.