Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
26 reviews
5 stars
11
4 stars0
3 stars0
2 stars
2
1 star
13
- SHshawn HerskovitzJun 17, 20251.0Probably the worst places to open a bank account. Tried online after going inside was told to do it there when walking in at 1120am on a Saturday. I guess it takes more than 40 minutes. So proceed to try online. Doesn’t work. Sit on the phone for 45 mins to be told to go inside the bank okay. Show up 35 minutes left of the day. Be told it will be a few minutes. The banker John disappears into an office. We left. We will find another bank that doesn’t take a week to open an account.
- PMPatrick McInturffJun 11, 20255.0Exceptionally helpful and competent. They helped me several times with items above and beyond their job.
- LBLeslie BrownJan 23, 20251.0What bank doesn’t print the debit cards on location??? Is that even a real thing?? This is really ridiculous. This bank is slow as h3!! I am closing this account. I am glad I still have 2 others.
- ABAmber BoydJan 27, 20231.0My husband and I went in this location today with a check made out to our business name OR my husbands name and we walked up to teller Venus and presented her the check to cash for us. She took a few moments and then looked at us and said “ I can’t cash this check it’s been altered.” We responded with, no ma’am it hasn’t you are welcome to call the owner who wrote it. I understand banks need to be cautious, and I would have completely understood had she asked questions or called to verify. But, to simply outright accuse someone of something, especially an inaccurate assumption is very unprofessional. Then when I asked her if she felt the need to apologize she said I am talking to him (my husband) it’s his check! I simply said I have to walk out and left the bank. (To refrain from giving her a piece of my mind). HATE THIS BANK! They lose money, they take forever, the customer service is horrible, and now their tellers accuse customers of crimes without reason. VENUS… do better.
- AEAhmad ElasmarJan 6, 20235.0Very helpful and friendly cashiers and officers
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist in Knoxville, TN?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. The branch is closed on Saturdays and Sundays.
When is the drive-through service available at Truist?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
What types of banking products does Truist offer?
Truist offers checking accounts, commercial accounts, credit cards, loans, mortgages, online and mobile banking, personal savings accounts, small business banking, and wealth management services.
How can I open a new account with Truist?
You can open a new account online, by visiting a branch during business hours to get a temporary debit card immediately, or by phone at 844-4TRUIST (844-487-8487) available Monday through Friday, 8 AM to 8 PM, and Saturday, 8 AM to 5 PM.
How do I activate my Truist debit card?
Activate your debit card online to start making digital and in-person payments connected to your checking account.
Where is Truist located in Knoxville, and what is the best way to contact them?
Truist is located at 4931 Kingston Pike, Knoxville, TN 37919. You can contact them by phone at +1 865-212-2220 or visit their website at http://www.truist.com/locations.
Are there nearby dining options where I can grab a meal before or after visiting Truist?
Yes, nearby dining options include Merelli's Italian Restaurant and Merelli's Italian Cuisine for Italian food, Union Place Bar & Grill for American cuisine, The Whimsy Cookie Company bakery, Salsarita's Fresh Mexican Grill, Chick-fil-A for fast food, Starbucks, and Panera Bread for coffee and light meals.
What local shops are nearby Truist for quick visits?
Nearby shops include McKay Used Books & CD's for books and media, Batteries Plus Bulbs for electronics supplies, Webb's Cards and Collectibles for gifts, and Sweet Pea Knoxville for gardening and flowers.
Are there any health and wellness or beauty services near Truist?
Yes, nearby wellness and beauty services include The Skin + Lash Lab spa and beauty salon, Lotus Nail Salon and Studio, Appalachia Wellness yoga studio and massage therapy, and KindBody Movement boot camp and gym.
Does Truist provide any special services for business clients?
Truist offers business loans, small business banking, business checking and credit cards, cash management by appointment, leasing services by appointment, trust services by appointment, and treasury services.