Truist

2.5
26 reviews
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Business Details

2915 TAZEWELL PIKE, KNOXVILLE, TN
37918, United States
(865) 824-4837
http://www.truist.com/locations
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About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
2915 TAZEWELL PIKE, KNOXVILLE, TN
37918, United States

Hours

Reviews

2.5
26 reviews
5 stars
9
4 stars
1
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0
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1
1 star
15
  • RE
    ruthie ellis
    Aug 19, 2025
    1.0
    Erin , the bank manager is HORRIBLE!!!! Erin does not her job at all or even the tellers job that she hides behind saying they are short handed. Even though there were 3 other tellers there. Erin had no clue how to get correct paperwork to my loan company. NFA even told me they have dealt with a more incompetent person. She refused to get from a teller position to check her messages that my loan had been sending all day!! There were NO other people in the bank needing help. Intentionally making it hard for the loan officer at NFA from doing there job!! Have been at the bank since it was Suntrust, for 24 years. I have closed my bank box out and will be switching to Commercial Bank because of Erin. So sad epically since I have Truist Bank stock. For your sake Do Not Use Truist Bank on Jacksboro Pike Knoxville Tn. Ruthie
  • CB
    Carson Bendock
    Jul 17, 2025
    1.0
    They will just lie to your face, at any given time you're bothering them and they will say whatever to get you to leave or shut up. Big thank you to Dehstuhney for wasting a week of time and severely damaging my credit in the process. Its a horrible bank, with horrible people working there, the reviews are justified.
  • HH
    Hennessy
    Apr 2, 2025
    1.0
    Why is it every 2days the crappy atm machine is out of service saying oh we're updating for better experience but the atm service stays the same nothing better happens this is inconvenient and crazy people have business after hours as well you guys are doing this on person there's never a reason just want people to come inside all the time so you can monitor them
  • MV
    Marina Vazquez
    Jan 30, 2025
    1.0
    Rude and discrimination in this location by Tamikka.
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Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.