Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.5
26 reviews
5 stars
9
4 stars
1
3 stars0
2 stars
1
1 star
15
- REruthie ellisAug 19, 20251.0Erin , the bank manager is HORRIBLE!!!! Erin does not her job at all or even the tellers job that she hides behind saying they are short handed. Even though there were 3 other tellers there. Erin had no clue how to get correct paperwork to my loan company. NFA even told me they have dealt with a more incompetent person. She refused to get from a teller position to check her messages that my loan had been sending all day!! There were NO other people in the bank needing help. Intentionally making it hard for the loan officer at NFA from doing there job!! Have been at the bank since it was Suntrust, for 24 years. I have closed my bank box out and will be switching to Commercial Bank because of Erin. So sad epically since I have Truist Bank stock. For your sake Do Not Use Truist Bank on Jacksboro Pike Knoxville Tn. Ruthie
- CBCarson BendockJul 17, 20251.0They will just lie to your face, at any given time you're bothering them and they will say whatever to get you to leave or shut up. Big thank you to Dehstuhney for wasting a week of time and severely damaging my credit in the process. Its a horrible bank, with horrible people working there, the reviews are justified.
- COCirilo OcadizAug 4, 20221.0Took me 45 min to deposit 500 in my account, 2 lady’s , one was watching the other one to make sure she did it right with a 6 customers on line if she is training her she can do it when the branch is not to busy
- RFRobert Van FleetMay 10, 20211.0I had an appointment. I was 5 minutes early and waited 10 minutes over. From what I could overhear it seemed like the customers in the only office would be there the rest of the day. On top of that they were unmasked. I'll take my business elsewhere.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the operating hours for the Truist branch at 2915 Tazewell Pike?
The branch is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When is the drive-through service available at Truist Knoxville?
Drive-through hours are Monday through Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
How can I open a new account with Truist?
You can open an account online, visit the branch during business hours, or call 844-4TRUIST. Certain accounts like Truist CDs require a branch visit.
How do I activate my Truist debit card?
Activate your debit card online to start making digital and in-person transactions using your checking account funds.
What types of accounts does Truist offer?
Truist offers checking accounts for everyday transactions and savings accounts to save money for goals or emergencies.
Does Truist offer services for business banking and loans?
Yes, Truist provides business checking, business loans, and other banking services tailored for small businesses and commercial clients.
Can I find an ATM near the Truist Knoxville branch?
Yes, there is a Truist ATM nearby along with other ATMs like LibertyX Bitcoin ATM and SunTrust Mortgage ATM.
Are there dining options near Truist Knoxville branch?
Nearby dining options include Dakota's Pub of the South and Hatmaker's Bar and Grill, ideal for grabbing a meal before or after your visit.
What nearby places could I visit for personal care while at Truist?
You can visit Parisanne Nails & Spa or PARISANNE NAILS & BAR nearby for nail care and spa services.
Is there a convenient location to get coffee or a snack near Truist?
Yes, Fable Hollow Coffee and Bookshop is a nearby café where you can enjoy coffee, smoothies, and snacks.