At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
My wife came down with all required documentation to open a business account. We arrived with over an hour left to close. With two small kids and us both working full time, this was the best we could do. We knew they might be busy and would’ve understood if so. But there was no one waiting and the office rep we needed was available. But no, we were told “We don’t have time for that today.” We’ve been members for nearly 20 years. They have all our information already. It likely could’ve been done in 45 minutes or less. But no, they just didn’t want to.
RC
Rachel Cooper
Apr 28, 2025
1.0
No sign in sheet. Was wanting to open an account and waited in line to be helped, a regular named Don came in after us and got priority. We were told we could schedule an appointment for a later date. Took our business elsewhere.
SD
Spike Dog
Sep 9, 2022
5.0
I have always had a good experience; I usually walk in but occasionally use the drive-thru. Either way, the teller is always courteous and professional and I feel like I receive prompt service. I'm not sure "what more" other people seem to be expecting (based on some really terrible reviews). I am a personal account holder and not a business owner, so my transactions are pretty simple. This branch is probably not as busy as others; I have almost never have to wait to see a teller.
RB
Raycene Brewer
Jun 1, 2020
5.0
Always professional, courteous, timely. Successfully completed one construction loan and two mortgages through the years. I do hope that continues with the merger/reorganization.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist at 7302 Maynardville Pike?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Can I open a checking or savings account at this Truist branch?
Yes, you can open checking and savings accounts to manage daily transactions and save money. Checking accounts support debit card use and check writing, while savings accounts help you save for goals or emergencies.
How can I open a new account at this Truist location?
You can open a new account online, by phone, or in person at the branch. Opening in a branch allows you to get a temporary debit card immediately.
How do I activate a debit card from this Truist branch?
You need to activate your debit card online to start using it for digital purchases and in-person payments.
What services does Truist offer at this location?
Services include deposit transactions, direct retail loans, credit cards, business loans, mortgage loans, insurance, investment services, treasury services, trust services by appointment, wire transfers, cash management, leasing, and foreign currency exchange.
What are the branch's normal business hours?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Are there any nearby places where I can grab food before or after visiting Truist?
Yes, nearby food options include KFC for fast food, Pizza Hut for pizza, Dunkin' Donuts for coffee and donuts, and Tokyo & Mandarin for Chinese and Japanese cuisine.
Where can I find nearby services related to money transfers and currency exchanges?
Nearby services include Western Union for money transfers, LibertyX Bitcoin ATM for cryptocurrency exchanges, and Coinme ATM for currency exchange services.
What nearby facilities support medical and diagnostic needs around Truist?
Nearby are Labcorp and University Diagnostics which provide clinical laboratory and diagnostic services.
How can local customers benefit from nearby businesses when visiting Truist?
Customers can conveniently combine errands, such as banking at Truist and visiting nearby facilities like Supercuts for hair care, CVS Pharmacy for health and pharmacy needs, or Zips Car Wash for vehicle cleaning.