Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.4
52 reviews
5 stars
14
4 stars
3
3 stars
3
2 stars
2
1 star
30
- VCVini CenzoNov 6, 20251.0This location seems to close early, often. This ATM and the one in Clinton also seem to be intermittently out of commission. Really miss the Clinton location when it was Suntrust.
- AAAndrewSep 2, 20251.0Had accounts here for over 20 years they don't even know who you are. Use anybody else
- DJDan JonesJun 16, 20251.0Avoid this branch as they are not professional at all. I really miss when was Suntrust. This is second time the banker had no interest in helping, she has no customer service skills at all. They treat you like you are not a customer but a person who has to bow to them. Very upset with how they treated me.
- KAKaitlyn ArmstrongSep 23, 20205.0I love the team here and they are always very helpful! Thank you Veronica!
- NSNakia ScottJun 22, 20195.0I love this bank! The people are always friendly and helpful.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Knoxville?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What services does Truist offer at the 6632 Clinton Hwy location?
Services include deposit transactions, loans, mortgages, credit cards, insurance, investment services, business loans, treasury and trust services, foreign currency exchange, and more.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone. Online applications require waiting for your debit card and checks by mail, branch visits allow immediate issuance of a temporary debit card, and phone support is available Monday to Friday 8 am to 8 pm, and Saturday 8 am to 5 pm.
How do I activate my Truist debit card?
Activate your debit card online to start using it for digital and in-person payments linked to your checking account.
What are the Truist branch's main contact phone numbers?
The main phone number is +1 865-339-6961, the alternate phone is +1 800-382-3232, and toll-free phone is +1 800-786-8787.
Does Truist offer services in languages other than English?
Yes, Truist provides services in both English and Spanish.
What nearby dining options are available around Truist at 6632 Clinton Hwy?
Nearby dining options include Panda Express, Lenny's Sub Shop, It's Just Wings, Grand Buffet, Baskin-Robbins, Golden Corral Buffet and Grill, Wingstop, Smoothie King, La Palma De Oro, California Mexican Grill & Bar, Taziki's Mediterranean Cafe, Wendy's, Papa Murphy's Take 'N' Bake Pizza, and Chili's Grill & Bar.
Are there other financial institutions near Truist on Clinton Hwy?
Yes, Y-12 Federal Credit Union is located nearby, offering additional financial services and options.
What nearby stores can I visit for shopping and personal care near Truist?
You can visit Buff City Soap for beauty supplies, Vella's Jewelry Store for accessories, Sun Tan City for skincare, Sport Clips Haircuts, America's Best Contacts & Eyeglasses, Dr MathewTurner OD optometrist, Tek Nails nail salon, and Saffire Vapor e-cigarettes.