Truist

2.4
52 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
6632 CLINTON HWY, KNOXVILLE, TN
37912, United States

Hours

Reviews

2.4
52 reviews
5 stars
14
4 stars
3
3 stars
3
2 stars
2
1 star
30
  • VC
    Vini Cenzo
    Nov 6, 2025
    1.0
    This location seems to close early, often. This ATM and the one in Clinton also seem to be intermittently out of commission. Really miss the Clinton location when it was Suntrust.
  • AA
    Andrew
    Sep 2, 2025
    1.0
    Had accounts here for over 20 years they don't even know who you are. Use anybody else
  • JH
    Jason Huff
    Dec 18, 2023
    1.0
    This branch struggles.. The two employees David and Summer are always at the counter working their tails off with smiles. They are trying to work the counter and drive-thru, while 3-4 other employees are sitting at their desks with no clients and NEVER come over to help these two. I always have to wait in line at a minimum of 15 min each visit and it’s very frustrating. That doesn’t happen at the other banks I have accounts at. PLEASE get them some help!
  • WW
    Wesley
    Mar 16, 2023
    1.0
    I would have beeb better off burying my money in the back yard than dealing with these crooks. Closing my account here after 17 years of banking with SunTrust.
  • PG
    Patti Graybeal
    Aug 20, 2022
    1.0
    This bank should have remained dun trust. I'm closing my accounts and going to another bank. Would not let my son deposit cash into my account. I very much dislike this bank.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.