Truist

2.7
31 reviews
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Business Details

11441 KINGSTON PIKE, KNOXVILLE, TN
37934, United States
(865) 777-9851
http://www.truist.com/locations
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About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
11441 KINGSTON PIKE, KNOXVILLE, TN
37934, United States

Hours

Reviews

2.7
31 reviews
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16
  • AP
    Anabel Ponse
    Sep 26, 2025
    5.0
    Es exelente me encanta
  • TG
    Tiffney Shawn Grant
    May 14, 2025
    5.0
    A wonderful banking experience.
  • JM
    John Edwin May
    Jul 26, 2023
    3.0
    Seems they merged with Suntrust Bank and BB&T Bank. Seemed friendly but took a while to find the information I needed. I have more issues with BB&T, however, they went under. As far as this new bank, parking lot was empty at 2:30PM on Wednesday. A couple was leaving as I entered. As I am staying with my Credit Union, this is all I can comment on. Ms T. Hardiman was extremely helpful.
  • PC
    P C
    Oct 13, 2020
    1.0
    I visited this branch and the teller saw that I had a SunTrust credit card. She told me that “they were phasing out my current card” and replacing it with a new one. She also stated that my current card would stop working soon. She said she would take care of ordering the replacement for me. Now, 4 years later, I have 2 SunTrust credit cards. Please don’t lie to your customers just to open another credit card and hit some type of incentive. Unethical to say the least. I will be ending my longstanding banking relationship with SunTrust soon.
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Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.