Renasant Bank

3.7
7 reviews

About

Bank
Renasant Corporation is the parent of Renasant Bank, a 121-year-old financial services institution. Renasant has assets of approximately $26.0 billion and operates more than 280 banking, lending, mortgage, and wealth management offices throughout the Southeast as well as factoring and asset-based lending on a nationwide basis.

Location

Renasant Bank
5000 Kingston Pike, Knoxville, TN
37919, United States

Hours

Reviews

3.7
7 reviews
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  • JG
    John Garrison
    Jan 25, 2024
    4.0
    They are a good bank to do business with, and they remember my name when I come in the building!!
  • KM
    Kathryn Mills
    Jun 9, 2023
    5.0
    The National Company I worked with has used Renasant bank since it opened and we opened several new and different accounts. The set up was technical on all the steps and processes as expected - with signatures and transfers to and from local and federal sources and Brandy Cassie was extremely careful and cautious leading us through all of it until we understood how to do it ourselves. Processes and requirements are heightened now more than ever and our team couldn’t be more thankful for this bank and the professionalism the manager and staff have always extended to us. Thank you.
  • MM
    Melanie McCourt
    Jun 9, 2023
    1.0
    Terrible service. My parents have retired this year and sold their home and are retiring out of the country. They had to travel to this location because it was the closest location to where I am located (over 2 hours away) to make a wire transfer to a different country and the specialist who did it added an extra digit to their account number leading to a total of $52,000 out of their bank account an NOT accessible. English is not their first language so communication has been difficult, but my husband has been trying to assist as well but the branch manager Brandy Cassie has been extremely short in her emails and NOT very helpful. I assure you if she was traveling overseas and had all her assets missing from her account and not accessible she would be trying to figure out what she could do to fix the problem. Each email has been extremely short and brief leading to more questions or appears as an annoyance to have to deal with. This is extremely stressful and I would NOT suggest this bank as it appears they have no legitimate concerns about your money and mistakes they have made to it. Shame on this branch.
  • HH
    Hey Heyerson
    Apr 25, 2023
    5.0
    Love this Bank always takes care of me Great staff and customer service

Frequently Asked Questions About Renasant Bank

What are the regular operating hours of Renasant Bank in Bearden Hill?

Renasant Bank in Bearden Hill is open Monday through Thursday from 9:00 AM to 4:30 PM, and on Friday from 9:00 AM to 5:00 PM. The bank is closed on Saturdays and Sundays.

When is the drive-through service available at Renasant Bank?

The drive-through is open Monday to Thursday from 8:30 AM to 4:30 PM, and on Friday from 8:30 AM to 5:00 PM. It is closed on weekends.