Welcome to First Horizon Bank - located in Knoxville. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.
If I could give this bank all the negative numbers in the world than I would! This bank have one of the most slowest, impulsive automated service! It doesn't even give me 10 sec. To enter in my card numbers, its so impulsive! And when I finally do it takes forever for it to find your account , check your info , and go to your selected options, ect ! On top of that they charge way to much a month for bank fees. The bank use to be good 17yrs ago. Now its garbage
TS
Tameka Smith
Apr 15, 2024
1.0
When I first opened an account with this bank I had them to put the overdraft protection on my account.
For some reason my account went into the negative 48 CENTS !!!! They sent me THREE letters threatening action over 48;CENTS !
It was an unbelievably tiny amount of money that it would honestly just slip my mind to clear that 48 CENT OVERDRAFT balance up, so when I got the 3rd letter I was annoyed because I thought how PETTY they were acting over 48 CENTS !! I called to speak with someone whomI assume was the bank manager to ask how and why did My account go into the negative of 48 cents when I had overdraft protection ?
He was rude and condescending from the start of conversation first of all and then he proceeded to tell me that Iit must have occured if I had my bill payments coming out of that account.
FIRST HORIZON WAS A SECONDARY ACCOUNT BECAUSE I PRIMARILY BANK WITH A CREDIT UNION AND MY BILLS COME OUT IF THAT ACCOUNT.
I told him I couldn't believe that they were harassing me over 48 CENTS & that I was on my way to clear up that balance.
I did just that ! Later I tried to go on the First Horizon banking app only to discover I've been blocked.
I'LL NEVER EVER BANK WITH THEM AGAIN IN LIFE AND FURTHERMORE YOUR SERVICE SUCKS !
I see now why y'all have 3 1/2 stars !
GET RID OF THE GUY WHO'S THE CURRENT MANAGER & YOUR RATINGS MAY GO UP !
HE'LL RUN AWAY A LOT OF BUSINESS.
I'M ABOUT TO COME INTO AN ENORMOUS AMOUNT OF MONEY & WAS ACTUALLY CONSIDERING PUTTING A BULK OF IT IN THAT ACCOUNT !
GLAD YOU SHOWED ME WHO YOU ARE BEFORE I DO GET MY MONEY 🙌🙌🙌
THANKS FOR NOTHING
MB
Matthew Batey
Mar 1, 2024
5.0
Knowledgable, and helpful people. Was dealing with a lost check from a business transaction. Ben was able to find the actual physical copy for me, and fix my problem. GOOD STUFF!
EC
Ef Carpenter
Jul 12, 2022
4.0
I have experienced severals great service at this branch. People here are more profesional know what they are soing and service oriented. Appreciate a good servixe Nathan.
Frequently Asked Questions About First Horizon Bank - Knoxville, TN - Western Ave
What do I need to open a personal checking account?
$50 minimum opening deposit
Social Security number
Date of birth
Personal identification such as a driver’s license, passport, state or government-issued ID
Can I open a personal checking account online?
Yes. Alternatively, you can visit one of our banking centers to apply in person.
Is there a limit on the number of transactions I can make with a personal checking account?
No, there is no limit on the number of transactions.
What are the first steps in the home buying process?
The first steps include assessing your financial situation, getting pre-qualified for a mortgage, and determining your budget. It's also important to start researching neighborhoods and listing your home preferences. First Horizon's mortgage specialists can guide you through these initial steps.
How long does it take to buy a home?
The home buying process typically takes between 30 to 60 days from making an offer to closing. This timeline can vary based on factors such as market conditions, the efficiency of your lender, and the specifics of the transaction.
What is mortgage prequalification and why is it important?
Mortgage prequalification involves a lender reviewing your financial information to determine your loan eligibility and providing a prequalified letter. This letter strengthens your offer on a home by showing sellers you are a serious and qualified buyer.
What types of mortgage loans are available through First Horizon?
First Horizon offers a variety of mortgage loans, including fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans. Each type has different benefits to suit diverse financial needs.
Can First Horizon help with financing for first-time homebuyers?
Yes, First Horizon offers several programs designed to assist first-time homebuyers, including FHA loans and other options with lower down payment requirements. Our mortgage specialists can help you explore these programs and find the best fit for your needs.
How do I know if mortgage loan refinancing is right for me?
Refinancing may be beneficial if current interest rates are lower than your existing rate, if you want to switch from an adjustable-rate mortgage to a fixed-rate mortgage, or if you need to tap into your home’s equity. Our mortgage specialists can help you evaluate your situation.
What types of small business loans do you offer?
There are many different types of small business loans available, including small business term loans, lines of credit and real estate loans. Talk to a banker today to review your options.
What are the qualifications for a small business loan?
The loan requirements for a small business loan will vary, depending on the loan type and other factors. Here are some things to consider when applying:
Business Plan: Craft a thorough business plan outlining your goals, market analysis, financial projections, and how the loan will be utilized. A well-prepared plan demonstrates your business's viability.
Loan Purpose: Clearly articulate the purpose of the loan and how it will benefit your business. Whether it's for expansion, equipment purchase, working capital or other needs, provide specific details to support your application.
Collateral: Some loans require collateral. If your loan requires collateral, be prepared to offer assets such as real estate, equipment or inventory.
Credit History: Your personal and business credit scores play a significant role. Aim for good scores to enhance your eligibility.
Cash Flow: Lenders assess your business's cash flow to determine your ability to repay the loan. Positive cash flow and consistent revenue are essential indicators of financial stability.
Industry Experience: Your industry expertise and a track record of success can help strengthen your application.
Debt-to-Income Ratio: Lenders evaluate your debt-to-income ratio to gauge your ability to manage additional debt payments. Maintaining a healthy ratio improves your chances of loan approval.
Legal Compliance: Ensure your business complies with all legal and regulatory requirements, including licenses, permits and registrations.
Relationship with Lender: Building a positive relationship with your lender can be advantageous. Regular communication and responsible financial management can help expedite the process.
How long does it take to get a small business loan?
As soon as you recognize the need for funds and can gather the necessary documentation, contact your banker to get the process started. The length of the loan application process is dependent on the complexity of the loan.
What are the drive-through service hours at First Horizon Bank on Western Avenue?
The drive-through is open Monday to Thursday from 9:00 AM to 4:00 PM and on Friday from 9:00 AM to 5:00 PM, closed on weekends.
What documents are required to open a personal checking account at First Horizon Bank?
You need a $50 minimum opening deposit, Social Security number, date of birth, and a valid personal ID like a driver's license or passport.
Can I open a personal checking account online with First Horizon Bank?
Yes, you can open a personal checking account online or visit one of the banking centers to apply in person.
What types of mortgage loans does First Horizon Bank offer?
First Horizon Bank offers fixed-rate mortgages, adjustable-rate mortgages, FHA loans, VA loans, and jumbo loans to suit various financial needs.
Does First Horizon Bank offer loan options for first-time homebuyers?
Yes, they provide programs designed for first-time homebuyers, including FHA loans and options with lower down payment requirements, with guidance from mortgage specialists.
What small business loan options are available at First Horizon Bank?
The bank offers small business term loans, lines of credit, and real estate loans. It's best to consult a banker to review specific options and qualifications.
Which nearby restaurants can I visit before or after banking at First Horizon Bank on Western Avenue?
Krystal, known for fast food and burgers, and Bojangles, offering chicken wings and fast food, are nearby options to enjoy a meal around your banking visit.
Are there any nearby shopping stores close to First Horizon Bank on Western Avenue?
Nearby stores include Dollar Tree for discount and arts and crafts items, Lucky Day Resale Shop offering thrift and antique shopping, and Dessmo Clothing for apparel.
What nearby services are available if I need personal care or automotive help around First Horizon Bank?
You can visit Studio Urbano and Ritual Hair Studio for hair and beauty services, or Mighty Muffler & Brake Center for automotive repairs nearby.
How can nearby locations like Dollar Tree or Babylon International Market enhance my visit to First Horizon Bank?
After banking, you might find it convenient to shop for household items at Dollar Tree or groceries at Babylon International Market, consolidating errands in one trip.