First Horizon Bank - Knoxville, TN - Western Ave

3.1
10 reviews
First Horizon Bank

About

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Welcome to First Horizon Bank - located in Knoxville. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Free parking lotAvailable

Location

First Horizon Bank - Knoxville, TN - Western Ave
3900 Western Avenue, Knoxville, TN
37921, United States

Hours

Reviews

3.1
10 reviews
5 stars
4
4 stars
1
3 stars
1
2 stars
0
1 star
4
  • NG
    No More Games
    Jun 8, 2024
    1.0
    If I could give this bank all the negative numbers in the world than I would! This bank have one of the most slowest, impulsive automated service! It doesn't even give me 10 sec. To enter in my card numbers, its so impulsive! And when I finally do it takes forever for it to find your account , check your info , and go to your selected options, ect ! On top of that they charge way to much a month for bank fees. The bank use to be good 17yrs ago. Now its garbage
  • TS
    Tameka Smith
    Apr 15, 2024
    1.0
    When I first opened an account with this bank I had them to put the overdraft protection on my account. For some reason my account went into the negative 48 CENTS !!!! They sent me THREE letters threatening action over 48;CENTS ! It was an unbelievably tiny amount of money that it would honestly just slip my mind to clear that 48 CENT OVERDRAFT balance up, so when I got the 3rd letter I was annoyed because I thought how PETTY they were acting over 48 CENTS !! I called to speak with someone whomI assume was the bank manager to ask how and why did My account go into the negative of 48 cents when I had overdraft protection ? He was rude and condescending from the start of conversation first of all and then he proceeded to tell me that Iit must have occured if I had my bill payments coming out of that account. FIRST HORIZON WAS A SECONDARY ACCOUNT BECAUSE I PRIMARILY BANK WITH A CREDIT UNION AND MY BILLS COME OUT IF THAT ACCOUNT. I told him I couldn't believe that they were harassing me over 48 CENTS & that I was on my way to clear up that balance. I did just that ! Later I tried to go on the First Horizon banking app only to discover I've been blocked. I'LL NEVER EVER BANK WITH THEM AGAIN IN LIFE AND FURTHERMORE YOUR SERVICE SUCKS ! I see now why y'all have 3 1/2 stars ! GET RID OF THE GUY WHO'S THE CURRENT MANAGER & YOUR RATINGS MAY GO UP ! HE'LL RUN AWAY A LOT OF BUSINESS. I'M ABOUT TO COME INTO AN ENORMOUS AMOUNT OF MONEY & WAS ACTUALLY CONSIDERING PUTTING A BULK OF IT IN THAT ACCOUNT ! GLAD YOU SHOWED ME WHO YOU ARE BEFORE I DO GET MY MONEY 🙌🙌🙌 THANKS FOR NOTHING
  • MB
    Matthew Batey
    Mar 1, 2024
    5.0
    Knowledgable, and helpful people. Was dealing with a lost check from a business transaction. Ben was able to find the actual physical copy for me, and fix my problem. GOOD STUFF!
  • EC
    Ef Carpenter
    Jul 12, 2022
    4.0
    I have experienced severals great service at this branch. People here are more profesional know what they are soing and service oriented. Appreciate a good servixe Nathan.
  • MB
    MARK BLACK
    Feb 16, 2020
    5.0
    Local friendly bank

Frequently Asked Questions About First Horizon Bank - Knoxville, TN - Western Ave

What do I need to open a personal checking account?

$50 minimum opening deposit Social Security number Date of birth Personal identification such as a driver’s license, passport, state or government-issued ID

Can I open a personal checking account online?

Yes. Alternatively, you can visit one of our banking centers to apply in person.