First Horizon Bank - Knoxville, TN - Merchants Rd

4.3
35 reviews
First Horizon Bank

About

BankATMCredit CardsBusiness Banking ServiceMortgage RefinanceCommercial Mortgage LenderConstruction LoansHome Loan ProviderEquity LoansFinancial PlanningFirst Horizon Bank
Welcome to First Horizon Bank - located in Knoxville. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Free parking lotAvailable

Location

First Horizon Bank - Knoxville, TN - Merchants Rd
502 Merchants Road, Knoxville, TN
37912, United States

Hours

Reviews

4.3
35 reviews
5 stars
27
4 stars
2
3 stars
0
2 stars
1
1 star
5
  • SD
    Sitting Duck
    Nov 26, 2025
    5.0
    Yvette helped me today at the branch located at Merchants road. She is like a ray of sunshine every time I come in and is super helpful. She is also very knowledgeable and I would recommend her to anyone!
  • DF
    Daniel Frazier
    Nov 26, 2025
    5.0
    Always helpful to me
  • XX
    X Lugnut_0223 X
    Sep 12, 2025
    1.0
    I am very disappointed with First Horizon. 2 times I applied for a loan, and both times denied. 1st loan I applied for I secured it with 30,000 of my own money and got declined for the loan. 2nd time I applied I wanted to borrow 175,000 against my house with 400,000 equity in it, and got Declined. Took me 5 days to get ahold of Yvette Hunley to find out I was declined to debt to income. Then she said I needed to move my house loan to First Horizon. It's a trap and trick to come in for a heloc loan. Between Autumn and Yvette I feel lied to. I can't believe First Horizon wouldn't take a gamble for 175,000 knowing they were guaranteed to get their money back. PLEASE PEOPLE STAY AWAY FROM FIRST HORIZON. They are car salesman trying to sale you a Junker Car.
  • MW
    Michael White
    May 20, 2022
    5.0
    I must say that it was an absolute pleasure dealing with this branch getting a personal loan. Heather was exceptionally awesome! Thank you Heather and First Horizon!
  • ML
    mitch letteer
    Feb 6, 2021
    5.0
    Been with this bank since 1998. Been a good experience on the most part.

Frequently Asked Questions About First Horizon Bank - Knoxville, TN - Merchants Rd

What do I need to open a personal checking account?

$50 minimum opening deposit Social Security number Date of birth Personal identification such as a driver’s license, passport, state or government-issued ID

Can I open a personal checking account online?

Yes. Alternatively, you can visit one of our banking centers to apply in person.