First Horizon Bank - Knoxville, TN - Merchants Rd

4.2
33 reviews
First Horizon Bank

About

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Welcome to First Horizon Bank - located in Knoxville. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Free parking lotAvailable

Location

First Horizon Bank - Knoxville, TN - Merchants Rd
502 Merchants Road, Knoxville, TN
37912, United States

Hours

Reviews

4.2
33 reviews
5 stars
25
4 stars
2
3 stars
0
2 stars
1
1 star
5
  • XX
    X Lugnut_0223 X
    Sep 12, 2025
    1.0
    I am very disappointed with First Horizon. 2 times I applied for a loan, and both times denied. 1st loan I applied for I secured it with 30,000 of my own money and got declined for the loan. 2nd time I applied I wanted to borrow 175,000 against my house with 400,000 equity in it, and got Declined. Took me 5 days to get ahold of Yvette Hunley to find out I was declined to debt to income. Then she said I needed to move my house loan to First Horizon. It's a trap and trick to come in for a heloc loan. Between Autumn and Yvette I feel lied to. I can't believe First Horizon wouldn't take a gamble for 175,000 knowing they were guaranteed to get their money back. PLEASE PEOPLE STAY AWAY FROM FIRST HORIZON. They are car salesman trying to sale you a Junker Car.
  • LL
    Lindsey
    Sep 15, 2022
    1.0
    My business has used this bank for years. Now they have informed me they can no longer give me small bill change. How is one supposed to run a small local owned business when the bank can't make $300 in 5's and 1's . What exactly is the point of trusting you when my money when you can't afford to help me thrive .
  • MW
    Michael White
    May 20, 2022
    5.0
    I must say that it was an absolute pleasure dealing with this branch getting a personal loan. Heather was exceptionally awesome! Thank you Heather and First Horizon!
  • SJ
    scott j
    Dec 12, 2016
    5.0
    Love it here.

Frequently Asked Questions About First Horizon Bank - Knoxville, TN - Merchants Rd

What do I need to open a personal checking account?

$50 minimum opening deposit Social Security number Date of birth Personal identification such as a driver’s license, passport, state or government-issued ID

Can I open a personal checking account online?

Yes. Alternatively, you can visit one of our banking centers to apply in person.