Welcome to First Horizon Bank - located in Knoxville. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.
Details
Requires appointmentNot available
Drive-throughAvailable
Onsite servicesAvailable
Free parking lotAvailable
Free street parkingAvailable
On-site parkingAvailable
Paid parking garageAvailable
Wheelchair accessible entranceAvailable
Location
First Horizon Bank - Knoxville, TN - Downtown West Blvd
Nina was fantastic and very knowledgeable! Thank you Nina!
JL
Jonathan Lane
Nov 8, 2025
5.0
I have used First Horizon since I moved here for college in 2000. They have always been awesome. When my business partner and I started a new business a couple of years ago we switched from a different bank to Downtown West. The entire team delivers the best customer service. It is a pleasure to have someone like Brandon to work with. They will take care of you!
JK
J Kuykendall
Oct 12, 2025
1.0
-******
I had a horrible experience with the staff . I told from the moment I went to the teller what I needed and she never even knew how to help. So another one came over and she wanted me to know that the credit card machine was broken.
I said wow that's awesome you let me stand here for 15 minutes and never told me that.
Should be on the door and I would have gone somewhere else.
I was very upset and the individual who was the bank manager (this is a joke) he was just a jerk.
I was going to close my account and just take the major inconvenience but I went to another location further down Kingston Pike and I have to say that young man was the reason I didn't close my account.
I told his branch manager and she said that was fantastic he was everything a professional individual should be not like the other location.
So don't go to Downtown West Boulevard!!!!!
Unless you want a group of unprofessional people helping you.
NG
Nathaniel Graham
Sep 29, 2025
5.0
Neisha was extremely kind and helpful. Called needing help and she immediately recognized what needed to be done when I drove up. 10/10.
FB
Fred Bowman
Aug 13, 2025
5.0
We were having to take care of banking issues after the passing of a loved one. Not knowing all that is involved in this procedure we became frustrated at the banks request for legal papers and the presence of the aged spouse before certain things could be done. On our last visit to the bank Mr. Cody Watkins, the branch manager stepped out of his office and ask if we needed help. He was a God send, not only helping us with our transactions but also taking care of much needed legal issues we will be faced with in the future. As we thanked him for going out of his way to take care of us he said “I like helping people”. He could have stayed in his office or passed us off to someone else but instead he stepped forward and took care of everything. First Horizon Bank, you have a model manager in Mr. Watkins, a manager who is not afraid to step outside his office and go out of his way to help your customers.
Frequently Asked Questions About First Horizon Bank - Knoxville, TN - Downtown West Blvd
What do I need to open a personal checking account?
$50 minimum opening deposit
Social Security number
Date of birth
Personal identification such as a driver’s license, passport, state or government-issued ID
Can I open a personal checking account online?
Yes. Alternatively, you can visit one of our banking centers to apply in person.
Is there a limit on the number of transactions I can make with a personal checking account?
No, there is no limit on the number of transactions.
What are the first steps in the home buying process?
The first steps include assessing your financial situation, getting pre-qualified for a mortgage, and determining your budget. It's also important to start researching neighborhoods and listing your home preferences. First Horizon's mortgage specialists can guide you through these initial steps.
How long does it take to buy a home?
The home buying process typically takes between 30 to 60 days from making an offer to closing. This timeline can vary based on factors such as market conditions, the efficiency of your lender, and the specifics of the transaction.
What is mortgage prequalification and why is it important?
Mortgage prequalification involves a lender reviewing your financial information to determine your loan eligibility and providing a prequalified letter. This letter strengthens your offer on a home by showing sellers you are a serious and qualified buyer.
What types of mortgage loans are available through First Horizon?
First Horizon offers a variety of mortgage loans, including fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans. Each type has different benefits to suit diverse financial needs.
Can First Horizon help with financing for first-time homebuyers?
Yes, First Horizon offers several programs designed to assist first-time homebuyers, including FHA loans and other options with lower down payment requirements. Our mortgage specialists can help you explore these programs and find the best fit for your needs.
How do I know if mortgage loan refinancing is right for me?
Refinancing may be beneficial if current interest rates are lower than your existing rate, if you want to switch from an adjustable-rate mortgage to a fixed-rate mortgage, or if you need to tap into your home’s equity. Our mortgage specialists can help you evaluate your situation.
What types of small business loans do you offer?
There are many different types of small business loans available, including small business term loans, lines of credit and real estate loans. Talk to a banker today to review your options.
What are the qualifications for a small business loan?
The loan requirements for a small business loan will vary, depending on the loan type and other factors. Here are some things to consider when applying:
Business Plan: Craft a thorough business plan outlining your goals, market analysis, financial projections, and how the loan will be utilized. A well-prepared plan demonstrates your business's viability.
Loan Purpose: Clearly articulate the purpose of the loan and how it will benefit your business. Whether it's for expansion, equipment purchase, working capital or other needs, provide specific details to support your application.
Collateral: Some loans require collateral. If your loan requires collateral, be prepared to offer assets such as real estate, equipment or inventory.
Credit History: Your personal and business credit scores play a significant role. Aim for good scores to enhance your eligibility.
Cash Flow: Lenders assess your business's cash flow to determine your ability to repay the loan. Positive cash flow and consistent revenue are essential indicators of financial stability.
Industry Experience: Your industry expertise and a track record of success can help strengthen your application.
Debt-to-Income Ratio: Lenders evaluate your debt-to-income ratio to gauge your ability to manage additional debt payments. Maintaining a healthy ratio improves your chances of loan approval.
Legal Compliance: Ensure your business complies with all legal and regulatory requirements, including licenses, permits and registrations.
Relationship with Lender: Building a positive relationship with your lender can be advantageous. Regular communication and responsible financial management can help expedite the process.
How long does it take to get a small business loan?
As soon as you recognize the need for funds and can gather the necessary documentation, contact your banker to get the process started. The length of the loan application process is dependent on the complexity of the loan.
What are the drive-through hours for First Horizon Bank on Downtown West Boulevard in Knoxville?
The drive-through service is open Monday to Friday from 8:30 AM to 5:00 PM, and closed on weekends.
Can I open a personal checking account online with First Horizon Bank?
Yes, you can open a personal checking account online or visit one of their banking centers to apply in person.
What do I need to open a personal checking account at First Horizon Bank?
You need a $50 minimum opening deposit, your Social Security number, date of birth, and a personal identification such as a driver’s license, passport, or government-issued ID.
Does First Horizon Bank limit the number of transactions on a personal checking account?
No, there is no limit on the number of transactions you can make with a personal checking account.
What types of mortgage loans does First Horizon Bank offer?
First Horizon offers fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans, catering to diverse financial needs.
How can First Horizon Bank assist first-time homebuyers?
They offer programs such as FHA loans and options with lower down payments, and mortgage specialists are available to help explore the best fit for you.
What are the banking hours for First Horizon Bank during the weekend?
The bank is open on Saturdays from 9:00 AM to 1:00 PM and closed on Sundays.
Are there parking options available at First Horizon Bank's Knoxville Downtown West Boulevard location?
Yes, the bank provides free onsite parking including a parking garage, street parking, and a parking lot.
What nearby services can I visit around First Horizon Bank in Knoxville?
Nearby services include First Tennessee Bank, mortgage brokers like Karen Hackney and Rodney Reeves, automotive repair shops such as NTB - National Tire & Battery, and beauty salons like Chicnailztn and Yenee Nails.
How can nearby places such as Enterprise Rent-A-Car and O’Charley’s Restaurant complement my visit to First Horizon Bank?
If you need transportation, Enterprise Rent-A-Car nearby offers rental services, and after banking, you can enjoy a meal at O’Charley’s Restaurant & Bar which serves a variety of dishes including seafood and steaks.