First Horizon Bank - Knoxville, TN - Asheville Hwy

3.2
14 reviews
First Horizon Bank

About

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Welcome to First Horizon Bank - located in Knoxville. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Free parking lotAvailable

Location

First Horizon Bank - Knoxville, TN - Asheville Hwy
7741 Asheville Highway, Knoxville, TN
37924, United States

Hours

Reviews

3.2
14 reviews
5 stars
7
4 stars
1
3 stars
0
2 stars
0
1 star
6
  • BW
    Bobby Walden
    Oct 17, 2025
    5.0
    I have banked at this branch for about 24 years. Way before it was First Horizon. They have always been very helpful anytime I ever had an issue. They are great people.
  • WS
    W. Anthony Smith
    Jun 14, 2022
    1.0
    Wish I could leave a 0 or negative because they sure don't deserve a 1 star. Charged my Fiancé $8 to cash a $50 check that is drawn on this bank, basically stole 16% of her birthday gift because they want to be a**holes. Sent an email to First Horizon customer service and they clarified with the following statement... Thank you for your inquiry. Whether or not this can be done is at the branch's discretion. Thank you, Daren Djirikian Customer Solutions - Messaging Monday - Friday 8 am to 6 pm ET Saturday 8 am to 4:30 pm ET First Horizon So in other words, they are allowed to charge just what ever they want to with no limits and no set policy. This is outrageous and really should be looked at by FDIC, Consumer Financial Protection Bureau (CFPB), or Comptrollers Office (OCC).
  • DT
    Duc Tran
    Apr 10, 2020
    5.0
    April, Tammy, Allison, Christy and Angie. First name basis and always a smile no matter what. I love these ladies to the moon and back. I’m wary of these negative reviews because what I’m reading does not match up with what I have always experienced when I come in.
  • DS
    David Smith
    Jul 15, 2017
    5.0
    I've been dealing with this branch of First Tennessee Bank for over 20 years. They are a great bunch of down home people that you can talk to, and have always done a good job for me. - David Smith
  • JC
    Joe Cornelius
    Jun 7, 2017
    1.0
    If I could give 0 stars I would. What a joke of a bank. Was with them for over 8 years. Never good service. Never happy with customers or anyone else. Tried to get simple change and they told me I couldn't get change unless I was a commercial account. All they want to do is charge for every little transaction. With a great credit score and being a long term customer they wouldn't even help me with a loan. Well excuse me. They offered me a loan as long as I had 30% down. And would then only loan 60% of the total cost. What a joke. After choosing to close my account, they didn't even close it the day they said they would afterimage had been told it would be closed. They then added 7$ charges monthly without my knowledge to this "closed" account. They then sent me to collections which is attacking my credit now. What a joke. Never an appology. Never once were willing to make it right. Even after admitting they should have closed the account. They just "forgot" on a Friday. The account manager said " I was in hurry to leave on Friday and forgot." Wow! And I have to suffer. Never once did they offer to make this right. Told me to go to collections. Omg. Wow.

Frequently Asked Questions About First Horizon Bank - Knoxville, TN - Asheville Hwy

What do I need to open a personal checking account?

$50 minimum opening deposit Social Security number Date of birth Personal identification such as a driver’s license, passport, state or government-issued ID

Can I open a personal checking account online?

Yes. Alternatively, you can visit one of our banking centers to apply in person.