Citizens Bank

4.5
24 reviews

About

BankBusiness Banking ServiceCommercial Mortgage LenderMortgage LenderMerchant POS ServicesConstruction LoansOnline BankingCitizens Bank
Family owned and operated community bank dedicated to the growth and success of the areas we serve.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable

Location

Citizens Bank
5426 Homberg Dr., Knoxville, TN
37919, United States

Hours

Reviews

4.5
24 reviews
5 stars
20
4 stars
1
3 stars
0
2 stars
0
1 star
3
  • FP
    Frank Pescatorri
    Dec 28, 2025
    5.0
    I've been banking with Citizens Bank for years now, and I can't say enough good things about the team at my local branch and the bank generally. Under the leadership standard Steve set and that is still followed, the branch runs smoothly and always puts me as a customer first. Christina is absolutely outstanding—she's professional, knowledgeable, and goes above and beyond to make sure everything is handled with care and efficiency. Shoutout as well to Brionna and Adam, who are always friendly, hardworking, and genuinely kind. In an industry where things can feel impersonal, this team truly cares about their customers and works hard to provide great service. Highly recommend!
  • LB
    Lauren Woods Breedlove
    Oct 13, 2025
    5.0
    We love Citizens Bank on Homberg! We have been with them for over 10 years. Christina is always quick to respond anytime I need help or information for our corporate account, and Bradley is always very friendly and helpful when I go into the branch. I very much recommend!
  • CH
    Claire Hyrka
    Oct 10, 2025
    5.0
    Professional, helpful, always friendly staff! They know their customers, and always provide excellent service! Perfect location in Bearden.
  • CA
    Ciara Andrews
    Sep 26, 2025
    5.0
    Brionna is not only kind, she is extremely helpful and knowledgeable and URGENT when I mentioned my current situation with her. I am incredibly grateful for all she has done for me the last day. Thank you so much.
  • SS
    stephen schoolfield
    Sep 25, 2025
    5.0
    This branch is super professional and always willing to help! They’ve always figured out any question or issue I’ve had quickly and efficiently! Christina Jacobs has always gone above and beyond and made sure I have everything I need and that any question I have is answered! Five stars for sure!

Frequently Asked Questions About Citizens Bank

What are the operating hours of Citizens Bank in Homberg, Knoxville?

Citizens Bank is open Monday to Friday, from 9:00 AM to 4:30 PM, and closed on weekends.

Is Citizens Bank a family-owned business?

Yes, Citizens Bank is a family owned and operated community bank dedicated to the growth and success of the areas it serves.