Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.1
47 reviews
5 stars
22
4 stars
2
3 stars
2
2 stars
2
1 star
19
- BMBrad ManisJul 30, 20251.0Was Suntrust customer for 20 years ,Truist has been nothing but straight disaster,checks take for ever to deposite,apps dont work half the time Absolutely worst Bank to deal with!!!!!
- C3californiadino 3Aug 17, 20201.0Not quite sure how to explain it other than there is a need for staff who can work really fast. The most inexperienced group ever since the Suntrust group has moved in. Wait time has gone from 20 minutes to almost 45 minutes. And they are all not on the same page. If one is not trained to handle any types of transactions from anywhere a customer comes to or through, time to find another position. Just saying.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch hours for in-person banking?
The branch is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What are the drive-through hours at this Truist location?
Drive-through services are available Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The drive-through is closed on Sundays.
Which banking products and services does Truist offer at this location?
This Truist branch offers checking, commercial, credit cards, loans, mortgage, online & mobile banking, personal savings, small business banking, and wealth management services.
Can I open a new account online or do I have to visit the branch?
You can open a new account online or visit the branch. Online account openings may require waiting for debit cards and checks to arrive by mail, while branch visits allow immediate access to a temporary debit card.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person payments using your checking account.
Does Truist provide services in languages other than English?
Yes, Truist offers services in both English and Spanish at this location.
Are there other financial institutions or banks near Truist at 1776 Fort Henry Dr, Kingsport?
Yes, nearby financial institutions include BB&T Mortgage, Nationwide Insurance: Tony G. Powers, Regions Bank, and Liberty Tax, which can be helpful for additional mortgage, insurance, and tax services.
Where can I find food and refreshment options near this Truist branch?
Nearby dining options include 7 Brew Coffee for coffee, Tropical Smoothie Cafe for healthy smoothies, TCBY for frozen yogurt, The One Saigon Food Truck for Vietnamese cuisine, Subway for sandwiches, and Pal's Sudden Service for fast food burgers.
Are there any nearby services for car maintenance and repair near Truist?
Yes, nearby you will find Jiffy Lube for oil changes and automotive repair services, as well as Warranty One Mobile Mower for outdoor gear and home and garden needs.
What mobile apps are available to access Truist banking services?
Truist offers mobile banking apps available for download on Android via the Google Play Store and on iOS via the Apple App Store.