First Bank and Trust Company

3.5
15 reviews

About

BankOnline BankingATM
The bank that puts you first.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable

Location

First Bank and Trust Company
1108 East Stone Drive, Kingsport, TN
37660, United States

Hours

Reviews

3.4
14 reviews
5 stars
7
4 stars
1
3 stars
1
2 stars
0
1 star
5
  • RM
    Rob Murray
    May 5, 2025
    5.0
    theyve taken great care of me and my buisness for 30+ years. always great people- i highly recomend...
  • DT
    Donna G Kingsport, TN
    Jan 4, 2025
    1.0
    I AM IN FORECLOSURE because of this bank. I used Bill Pay on December 27th. I assumed this would be taken care of quickly as it was for my mortgage with a different back. As I was completing the transaction, a pop-up happened THEN and I saw "Available January 3rd." This didn't happen. FBT told me it would now be the 7th. That was 11 days after I sent the request. Had it gone through, it left me with $8. FBT told me I could cancel the bill pay for $22. By the time I thought I had this straightened out, my mortgage company had started foreclosure proceedings and would not accept any payments. I blame FBT for this because of misrepresentations made to me with an ultimate result of losing my house and being homeless. I can't rent an apartment for less than what I would pay for my mortgage
  • CB
    Catherine Budzilovich
    Sep 2, 2023
    1.0
    Denied my request to open an account with them due to the fact of me living only an hour away from Kingsport. I inquired as to why they were so inclined about not letting me open an account with them and they simply stated that I lived too far for them to service me (1 hour away). I found this very preposterous and ridiculous, I have never heard of a bank denying a customer just because they were a bit farther away from the bank. Did not have a good experience and bank tellers were not very pleasant either. I took my business and money elsewhere.

Frequently Asked Questions About First Bank and Trust Company

What are the regular business hours for First Bank and Trust Company?

First Bank and Trust Company is open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends.

Is there a drive-through available at First Bank and Trust Company, and what are its hours?

Yes, there is a drive-through available Monday through Friday from 8:00 AM to 6:00 PM. It is closed on weekends.