theyve taken great care of me and my buisness for 30+ years. always great people- i highly recomend...
DT
Donna G Kingsport, TN
Jan 4, 2025
1.0
I AM IN FORECLOSURE because of this bank. I used Bill Pay on December 27th. I assumed this would be taken care of quickly as it was for my mortgage with a different back. As I was completing the transaction, a pop-up happened THEN and I saw "Available January 3rd." This didn't happen. FBT told me it would now be the 7th. That was 11 days after I sent the request. Had it gone through, it left me with $8. FBT told me I could cancel the bill pay for $22. By the time I thought I had this straightened out, my mortgage company had started foreclosure proceedings and would not accept any payments. I blame FBT for this because of misrepresentations made to me with an ultimate result of losing my house and being homeless. I can't rent an apartment for less than what I would pay for my mortgage
CB
Catherine Budzilovich
Sep 2, 2023
1.0
Denied my request to open an account with them due to the fact of me living only an hour away from Kingsport. I inquired as to why they were so inclined about not letting me open an account with them and they simply stated that I lived too far for them to service me (1 hour away).
I found this very preposterous and ridiculous, I have never heard of a bank denying a customer just because they were a bit farther away from the bank. Did not have a good experience and bank tellers were not very pleasant either. I took my business and money elsewhere.