Citizens Bank

4.3
28 reviews

About

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Citizens Bank, located in Kingsport, TN, is a trusted financial institution dedicated to serving the community with top-notch banking services. As a premier bank in Kingsport, we pride ourselves on offering personalized solutions tailored to meet the diverse needs of our customers. Whether you're looking for everyday banking services or specialized financial products, Citizens Bank is committed to providing comprehensive and reliable options to help you achieve your financial goals. At Citizens Bank, our mission is to be more than just a bank - we strive to be your trusted financial partner. With a strong presence in Kingsport, TN, we offer a range of banking services designed to make managing your finances convenient and efficient. Experience excellence in banking with Citizens Bank as we continue our tradition of delivering exceptional customer service and innovative solutions for all your financial needs.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable

Location

Citizens Bank
101 E. Main St., Kingsport, TN
37660, United States

Hours

Reviews

4.3
28 reviews
5 stars
22
4 stars
1
3 stars
0
2 stars
1
1 star
4
  • RC
    R C
    Nov 12, 2025
    2.0
    I used to love dealing with this branch and knew everyone there. I could call them directly and speak with a person. Now I know no one there and all calls are routed through the main switchboard in Elizabethton. I ask to be transferred to the Kingsport Train Station branch and am ALWAYS routed into voicemail. Does no one actually answer a phone call at this location? Very disappointing.
  • BH
    Brad Hoover
    Nov 11, 2025
    5.0
    Citizens Bank Train Station always delivers professional service along with personal service. Finding places that remember you and call you by name, are hard to find!
  • CH
    Cindy Hardee
    Oct 27, 2025
    5.0
    Kathy at the downtown Kingsport Bank on Main Street is not only my friend, but MY BANKER. They are all great and very helpful!
  • SL
    Sarah L.
    Oct 23, 2025
    5.0
    Highly recommend this branch of Citizens Bank to meet all of your banking needs! Tyler and Madison are top notch at the teller positions and Ashley does great work on the office side of things!
  • AD
    Anthony Dickens
    Oct 16, 2025
    5.0
    Kathy Reed at the drive thru is always very helpful. I have done business with her for many years and she has always taken care of me and my family and our banking needs.

Frequently Asked Questions About Citizens Bank

What are the regular business hours for Citizens Bank in Kingsport, TN?

Citizens Bank is open Monday through Friday from 9:00 AM to 4:30 PM, and it is closed on Saturdays and Sundays.

Does Citizens Bank offer drive-through banking services?

Yes, Citizens Bank has drive-through services available Monday to Friday, from 9:00 AM to 4:30 PM.