Business Details
About
BankBusiness Banking ServiceCommercial Mortgage LenderMortgage LenderMerchant POS ServicesConstruction LoansOnline Banking
Citizens Bank, located in Kingsport, TN, is a trusted financial institution dedicated to serving the community with top-notch banking services. As a premier bank in Kingsport, we pride ourselves on offering personalized solutions tailored to meet the diverse needs of our customers. Whether you're looking for everyday banking services or specialized financial products, Citizens Bank is committed to providing comprehensive and reliable options to help you achieve your financial goals.
At Citizens Bank, our mission is to be more than just a bank - we strive to be your trusted financial partner. With a strong presence in Kingsport, TN, we offer a range of banking services designed to make managing your finances convenient and efficient. Experience excellence in banking with Citizens Bank as we continue our tradition of delivering exceptional customer service and innovative solutions for all your financial needs.
Details
- Requires appointmentNot available
- Drive-throughAvailable
Location
Hours
Reviews
4.3
28 reviews
5 stars
22
4 stars
1
3 stars0
2 stars
1
1 star
4
- RCR CNov 12, 20252.0I used to love dealing with this branch and knew everyone there. I could call them directly and speak with a person. Now I know no one there and all calls are routed through the main switchboard in Elizabethton. I ask to be transferred to the Kingsport Train Station branch and am ALWAYS routed into voicemail. Does no one actually answer a phone call at this location? Very disappointing.
- BHBrad HooverNov 11, 20255.0Citizens Bank Train Station always delivers professional service along with personal service. Finding places that remember you and call you by name, are hard to find!
- CHCindy HardeeOct 27, 20255.0Kathy at the downtown Kingsport Bank on Main Street is not only my friend, but MY BANKER. They are all great and very helpful!
- SLSarah L.Oct 23, 20255.0Highly recommend this branch of Citizens Bank to meet all of your banking needs! Tyler and Madison are top notch at the teller positions and Ashley does great work on the office side of things!
- ADAnthony DickensOct 16, 20255.0Kathy Reed at the drive thru is always very helpful. I have done business with her for many years and she has always taken care of me and my family and our banking needs.
Frequently Asked Questions About Citizens Bank
What are the regular business hours for Citizens Bank in Kingsport, TN?
Citizens Bank is open Monday through Friday from 9:00 AM to 4:30 PM, and it is closed on Saturdays and Sundays.
Does Citizens Bank offer drive-through banking services?
Yes, Citizens Bank has drive-through services available Monday to Friday, from 9:00 AM to 4:30 PM.
Where is Citizens Bank located in Kingsport?
Citizens Bank is located at 101 E. Main St., Kingsport, TN 37660, United States.
What types of banking services does Citizens Bank provide?
Citizens Bank offers everyday banking, commercial mortgage lending, construction loans, merchant POS services, and online banking services tailored to meet diverse customer needs.
Can I make an appointment to visit Citizens Bank?
No appointment is required; Citizens Bank welcomes customers during regular business hours without needing prior appointments.
How can I contact Citizens Bank for customer service inquiries?
You can reach Citizens Bank via email at customerservice@citizensbank24.com or by phone at +1 423-245-2265 (local) or +1 866-882-2265 (toll-free).
What is the official website for Citizens Bank?
The official website for Citizens Bank is https://www.citizensbank24.com.
Is Citizens Bank near any notable landmarks or transit locations?
Yes, Citizens Bank is near Clinchfield Station, a historical building and gas station, which can help customers orient themselves when visiting the bank around downtown Kingsport.
Are there nearby places where I can relax or shop before or after visiting Citizens Bank?
Nearby options include Cafe N' Orleans, a coffee shop and cafe, New And New Again thrift store, and Studio 116 art gallery and boutique, perfect for leisure or shopping around Main Street.
What professional services are available near Citizens Bank in Kingsport?
Nearby you can find The McVey Law Firm (estate planning and family law), Reliable Title and Escrow for real estate services, and multiple law firms plus counseling services like LaDonna Carey, MA, and Therapy Place Counseling & Consultation.