Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.3
47 reviews
5 stars
12
4 stars
2
3 stars
1
2 stars
3
1 star
29
- TBT BlackJun 6, 20253.0Honestly I know the people that could change this couldn't care less but I'll feel better having written this. When Truist took over they closed our Greeneville branch. My husband drives truck and does NOT have direct deposit, his boss takes it to a branch where his 'yard" is as a favor to us. NOW we must make a 40 mile round trip to do banking business.
- LRLori RobertsJan 26, 20231.0Our branch closed so I went to ECU but haven't had a change to close my Truist account. I logged in to my app and see they have been charging me $12 a month for several months now. NOT A GOOD BANK AT ALL. I called and asked to close account and I have to go to another town to do so. BAD BUSINESS
- GGGregg GrayDec 30, 20221.0They have absolutely ruined the outstanding tradition of trust and professionalism that Suntrust had built-up. Terrible merger, even worse customer service.
- DCDechao CaoMar 21, 20225.0Easy to work with, just pick up a less busy time or schedule an appointment before you run into the site. I'm happy with today's visit.
- FFFrigga The FrighteningFeb 23, 20162.0Usually the people in there are kinda rude. Not all the time, but a lot of the time. The suntrust in Gray is a lot better.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
Truist's drive-through is open from 9:00 AM to 5:00 PM Monday through Thursday, and until 6:00 PM on Friday.
Is Truist open on Sundays?
No, Truist is closed on Sundays.
How can I open a new account with Truist?
You can open an account online, by visiting a branch during business hours, or by phone. Note Truist CDs must be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person payments.
What products does Truist offer?
Truist provides Checking, Commercial accounts, Credit Cards, Loans, Mortgages, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management.
What services can I access at Truist?
Truist offers deposit transactions, retail and business loans, credit cards, mortgage loans, insurance, investment, treasury, trust, foreign currency exchange, and cash management services.
What languages are supported at the Truist Johnson City location?
Truist supports services in English and Spanish.
Are there any local dining options near Truist?
Yes, nearby restaurants include Fire Spot Pizza, Rio De Brazil Steakhouse, Krystal, Taco Bell, Sahib Indian restaurant, Long John Silver's, and Waffle House, offering diverse dining choices before or after your bank visit.
What medical facilities are close to Truist?
Nearby medical centers like Fast Pace Dermatology, Fast Pace Health Urgent Care, Appalachian Neurosurgical Clinic, Johnson City Dental, and Wellness Center Johnson City Medical Center provide convenient healthcare services.
Where can I find ATMs or financial services near Truist?
Close by are financial service spots like LibertyX Bitcoin ATM, Bitcoin ATM Teller Johnson City - Coinhub, and Western Union for money transfers and currency exchange.