Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.2
48 reviews
5 stars
12
4 stars
2
3 stars
1
2 stars
3
1 star
30
- JWJordan Willis5 days ago1.0Worst Truist I’ve ever been to. They never have bankers here only tellers, you literally have to make an appt for everything. I’m going to a different bank.
- ASAustin (SoGrimm)Jan 3, 20254.0For me all I do is take a money order to pay my rent here, and it's always fast and they're always kind to me. I don't actually bank here so maybe my rating doesnt count for much but its the experience I have there. And wanted to share it
- BCBUDz ClarkMay 5, 20212.0I'm not a fan of SunTrust at all. The staff are insanely judgemental and smug. They have a fee for just about everything I'm surprised you don't have to pay ¢75 for walking thru the door. I'm sure they are nice for some people but I bet those people have huge wallets. You can use Suntrust if you want but their are much better places to bank like Eastman Credit Union.
- OOorkut orkutApr 29, 20211.0Been a Sun Trust client 30 years. They have always been fair. Now. Two ID s. To cash a check and teller knows me?????? Has known me for 20 years. I’d doesn’t have to have picture on it. Really. Website works 1/2 the time. I recently had a possible overdraft. 36. Sent me a post card. Then overdrafted me before I got post card Web page didn’t work so I couldn’t transfer money.
- VDVictoria DueverDec 28, 20201.0They are very rude here at the W Market location. Manager Michele was hateful and also have me incorrect information on my deposit. The SunTrust on Mockingbird is very nice and friendly.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
Truist's drive-through is open from 9:00 AM to 5:00 PM Monday through Thursday, and until 6:00 PM on Friday.
Is Truist open on Sundays?
No, Truist is closed on Sundays.
How can I open a new account with Truist?
You can open an account online, by visiting a branch during business hours, or by phone. Note Truist CDs must be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person payments.
What products does Truist offer?
Truist provides Checking, Commercial accounts, Credit Cards, Loans, Mortgages, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management.
What services can I access at Truist?
Truist offers deposit transactions, retail and business loans, credit cards, mortgage loans, insurance, investment, treasury, trust, foreign currency exchange, and cash management services.
What languages are supported at the Truist Johnson City location?
Truist supports services in English and Spanish.
Are there any local dining options near Truist?
Yes, nearby restaurants include Fire Spot Pizza, Rio De Brazil Steakhouse, Krystal, Taco Bell, Sahib Indian restaurant, Long John Silver's, and Waffle House, offering diverse dining choices before or after your bank visit.
What medical facilities are close to Truist?
Nearby medical centers like Fast Pace Dermatology, Fast Pace Health Urgent Care, Appalachian Neurosurgical Clinic, Johnson City Dental, and Wellness Center Johnson City Medical Center provide convenient healthcare services.
Where can I find ATMs or financial services near Truist?
Close by are financial service spots like LibertyX Bitcoin ATM, Bitcoin ATM Teller Johnson City - Coinhub, and Western Union for money transfers and currency exchange.