Truist

2.4
22 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
207 MOCKINGBIRD LN, JOHNSON CITY, TN
37604, United States

Hours

Reviews

2.4
22 reviews
5 stars
7
4 stars
1
3 stars
0
2 stars
0
1 star
14
  • WS
    Walt Sams
    Sep 6, 2025
    1.0
    Truist is the worst bank, with a stupid name. I've banked with them since that Hamilton Bank days and they get worse and worse. Their ATMs are always disgusting, they don't do what they say they going to do, and they are just miserable. They charge for everything - I need to cancel some lost checks, that's $35 per check, I need to transfer money to an external account, that's $30; and all them tellers have to do is type a few things into the computer to do those things, they horrible. Only reason I stick with them is because they have the most convenient ATMS, but they are always nasty and often don't have cash.
  • MC
    Melanie Cox
    Mar 9, 2025
    5.0
    My experience with Becky was amazing. I had another branch turn us away.! I ended up there and she made time to take me and open my account. She was great!!
  • KC
    Kenneth Christian
    Sep 30, 2023
    5.0
    👍 Always best, even when bb&t, which is now part of Truist.
  • JB
    Jon Bragg
    Aug 13, 2021
    1.0
    Very shady dealings at this bank. Lots of mis-communication or no conversation at all. Merger will only make it worse.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.