First Horizon Bank - Johnson City, TN - W State of Frankin

3.2
27 reviews
First Horizon Bank

About

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Welcome to First Horizon Bank - located in Johnson City. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Free parking lotAvailable

Location

First Horizon Bank - Johnson City, TN - W State of Frankin
1500 W State of Franklin, Johnson City, TN
37604, United States

Hours

Reviews

3.2
27 reviews
5 stars
11
4 stars
4
3 stars
0
2 stars
3
1 star
9
  • AB
    Ashley Brooke
    Feb 4, 2025
    1.0
    At this branch, I had a horrible experience with the manager simply because I was curious about their cash checking policy. I went to the one on N. Roan Street and answered my questions didn’t make me feel stupid and also didn’t make me cry. Not to mention what the manager made me cry about she was wrong about in the policy that she told me yesterday. So if you’re gonna use one of these banks, do not use the one near ETSU use the one near the mall.
  • JH
    Josh Hubble
    Aug 9, 2024
    5.0
    Any time there's ever been an issue with my account, they get it straightened out, and in a timely fashion. The service is always great, and Caitlin stands out. I highly recommend this bank, particularly this branch.
  • LL
    Lisa
    Mar 13, 2023
    2.0
    Both mine & my husband's debit cards got shut down. First horizon failed to contact me or my husband about his card getting hacked. They sent me a text message when mine got hacked. We went into the bank today to get new debit cards I was totally ignored by the woman issuing the debit cards I'm the primary account holder. She focused her attention on my husband & acted like I wasn't even there. I WILL be closing MY account out as soon as I get my other account set up. I was disrespected by the woman who issued our new debit cards I'm done with first horizon
  • GB
    Grace Babalola
    Jun 2, 2020
    1.0
    My account was charged for overdraft for an unauthorized transaction on my account. Been calling them to complain, no one is picking. Even after I signed an agreement on my account that my account shouldn't for any reason be thrown into negative (i.e. never overdrawn), they don't honor the contract. Been on hold for over an hour.... Terrible customer service. I really wish I can give a negative rating because they don't deserve a rating at all.
  • NG
    Nicole Gallagher
    Apr 16, 2020
    1.0
    There is a line around the bank and as I sat at the terminal for 10 minutes, I watched the clerks giggle together at one terminal talking with their friend. It took a total of 52 from pull up to transaction completion. With 3 lanes open.

Frequently Asked Questions About First Horizon Bank - Johnson City, TN - W State of Frankin

What do I need to open a personal checking account?

$50 minimum opening deposit Social Security number Date of birth Personal identification such as a driver’s license, passport, state or government-issued ID

Can I open a personal checking account online?

Yes. Alternatively, you can visit one of our banking centers to apply in person.