First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
My bank!!! Love them. Great people, great service. I have all my accounts there. Highly recommend.
OS
Octavia Silvers
May 28, 2025
1.0
I tried to cash a check that was used FROM THIS BANK , and I can’t cash because they won’t take my paper id. It’s a valid government issued id. But won’t take it because it’s a so new . Soooo now I have to wait 30 BUSINESS DAYS, before my hard copy comes in.
NH
Nate Hiebert
Dec 4, 2024
1.0
They charge you 8$ to cash a check that is written from their bank. Will never hold an account at a place with fees like that.
TC
Tom “TN DAWG” Clary
Dec 26, 2021
5.0
The absolute best staff of any bank I’ve ever done business with! FIRST CLASS ALL AROUND in Johnson City!
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank in Johnson City?
First Citizens Bank in Johnson City is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is the drive-through service available at First Citizens Bank and what are its hours?
Yes, the drive-through service is available Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.
Where is First Citizens Bank located in Johnson City?
The bank is located at 916 N State Of Franklin Road, Johnson City, TN 37604, USA.
What types of banking products does First Citizens Bank offer at this location?
They offer Checking, Savings, Personal Lending, Home Equity, Credit Cards, Online and Mobile Services, Business Checking, Business Lending, Business Credit Cards, and Merchant Services.
Does First Citizens Bank in Johnson City provide commercial and business lending services?
Yes, they provide services including Commercial Lender, Business Lender, and Leasing Specialist expertise.
How can I make an appointment with First Citizens Bank at this location?
You can make an appointment by booking online at https://outlook.office365.com/owa/calendar/JohnsonCity1@firstcitizens.com/bookings/.
What holidays is First Citizens Bank in Johnson City closed?
The bank is closed on November 11, 2025; November 27, 2025; December 25, 2025; and January 1, 2026.
What nearby places can I visit around First Citizens Bank in Johnson City?
Nearby places include Us Cleaners for dry cleaning, Panda Express for quick dining, and Starbucks for coffee and refreshments.
Are there convenient public transit or landmarks near First Citizens Bank to help me find it?
Yes, nearby landmarks such as Food City supermarket and Exxon gas station can help you locate the bank at 916 N State Of Franklin Road.
Can I combine a visit to First Citizens Bank with other local services nearby?
Absolutely, you can visit nearby services like Aura Nail Bar for beauty treatments, Just Store It for storage needs, or stop by Food City Gas 'N Go for fuel and convenience shopping.