Business Details
About
BankBusiness Banking ServiceCommercial Mortgage LenderMortgage LenderMerchant POS ServicesConstruction LoansOnline Banking
Family owned and operated community bank dedicated to the growth and success of the areas we serve.
Details
- Requires appointmentNot available
- Drive-throughAvailable
Location
Hours
Reviews
4.8
72 reviews
5 stars
69
4 stars0
3 stars0
2 stars1
1 star
2
- SASara AnnNov 4, 20255.0The staff is so nice! And efficient. I was nervous about moving over to the Johnson city location once I moved because I was so used to my kingsport bank but they are just as amazing!
- ALAlta LinthicumNov 4, 20255.0Always pleasant and helpful
- ECErnest CooperOct 22, 20255.0Jessie and Esther are exceptional professionals. Thanks to them!
- MHMaggie HolmesOct 16, 20255.0The staff at the State of Franklin branch are always on top of it! They are willing to help in any way and always have a smile on their face!
- MDMichelle DorrOct 10, 20255.0Johnson City Citizens Bank State of Franklin Branch are always helpful and polite. We've had a great banking experience for the past 10 years. My favorite is every Friday going through the drive-thru and seeing Lynda. I call her Ms. Lynda to my puppy dog, Rivers because she likes to come as well. Lynda is always willing to go the extra mile and still be very quick in the Drive-Thru.
Frequently Asked Questions About Citizens Bank
What are the regular banking hours for Citizens Bank?
Citizens Bank is open Monday through Thursday from 9:00 AM to 4:30 PM, and on Friday from 9:00 AM to 5:00 PM. The bank is closed on Saturdays and Sundays.
What are the drive-through hours at Citizens Bank?
The drive-through is open Monday through Thursday from 8:30 AM to 4:30 PM, and on Friday from 8:30 AM to 6:00 PM. It is closed on weekends.
Does Citizens Bank require appointments for banking services?
No, appointments are not required to visit Citizens Bank.
Where is Citizens Bank located?
Citizens Bank is located at 3028 Peoples St., Johnson City, TN 37604, United States.
How can I contact Citizens Bank for customer service?
You can reach Citizens Bank by phone at +1 423-952-2265 for local calls or +1 866-882-2265 toll-free. Alternatively, email customer service at customerservice@citizensbank24.com.
Does Citizens Bank have an online presence?
Yes, their website is https://www.citizensbank24.com. They are also active on social media platforms including Facebook, Instagram (@citizensbank_24), Twitter (@citizensbank24), and LinkedIn.
What types of banking services does Citizens Bank offer?
Citizens Bank offers a variety of services including business banking, commercial mortgage lending, mortgage lending, merchant POS services, construction loans, and online banking.
What nearby places can I visit before or after banking at Citizens Bank?
Nearby, you can visit Starbucks for coffee, Panera Bread for bakery and sandwiches, and Chili's Grill & Bar if you're looking for a restaurant. These places are great for grabbing a bite or beverage during your trip to Citizens Bank.
Are there other financial services near Citizens Bank?
Yes, nearby financial services include Peter Cholerton - Raymond James, Appalachian Community Federal Credit Union Johnson City Branch, Fidelity Investments, and Guild Mortgage - Shannon Jones for mortgage lending.
What entertainment or family-friendly spots are near Citizens Bank?
Close to Citizens Bank, you can find Chuck E. Cheese, an arcade and family entertainment restaurant, which is perfect for kids. Additionally, the MESS Studio art gallery offers cultural enrichment nearby.