Truist

2.9
21 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
7185 WHITES CREEK PIKE, JOELTON, TN
37080, United States

Hours

Reviews

2.9
21 reviews
5 stars
7
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1 star
9
  • LL
    Leigh Leigh
    Jan 27, 2024
    5.0
    Love this bank and all the staff. Always so sweet and helpful. I highly recommend this location for all of your banking needs.
  • RR
    Rachel
    Dec 16, 2021
    1.0
    If I could give no stars I would. I didn't want to open an account here to begin with but my husband asked me to give them a chance. I have had nothing but issue after issue with this bank. The first time going in to open an account they were rude. I got so upset I left. My husband again talked me into going back and opening an account. Once we did it has been an awful experience. The ATM most of the time doesn't work. They were bought out by truist and if you call for help good luck with that. Furthermore we got a xmas bonus from my husband employer and they are holding it till the 21st of Dec. Saying how it could be fraudulent how is a Xmas bonus check fraudulent? Now they have jeopardize all of our bills and ruined xmas all together all because the banks wants to hold a 1600 check. We gave called and went in person. Nothing is resolved even though it's a payroll check and our account by no means is new we have had it over a year. This bank stinks so does their service and forget about customer service. Not to mention other people I have spoken to have had similar issues with their holds so if you don't need your money for weeks, months and you want to let a bank draw interest on ypur money by all means please go to Suntrust/ Truist. Absolutely a nightmare.
  • CF
    c. (Flowerbudhippy)
    Feb 1, 2014
    1.0
    well i wouldnt open a account with them for anything. they will screw you up.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.