Welcome to First Horizon Bank - located in Jackson. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.
Had a peculiar issue and so I stopped by and worked with Ross, who was impeccably helpful and clearly committed to helping us resolve the issue quickly - and make sure fully documented so I could follow the resolution process and know it was being addressed before I left there.
I was comfortable with their average resolution time for this situation that could be up to 72 hrs, depending on processing demands. I was amazed to discover not 2 hours later, the issue had been assigned someone in the corporate office and addressed and completely taken care of. Cannot praise their process and provable results enough.
JB
Jeff and Lora Blankenship
Sep 18, 2025
5.0
Jackson, TN - Oil Branch - is so helpful and always very friendly!!
LS
Larry S.
Sep 12, 2025
5.0
Great customer service from Faward. I appreciate his help.
DG
Duck Gang
Oct 8, 2024
1.0
Horrible bank!! one of the worst bank i have ever seen. They don’t staple your receipts if you have more than 4 or 5 deposits.They have zero ethics to talk with the customers. They don’t talk nicely. Very rude staff members. Don’t open an account here. Bank of America is the best.
IJ
Idoria Johnson
Aug 17, 2021
5.0
Manager Tim Wilson great manager great customer service North highland
Frequently Asked Questions About First Horizon Bank - Jackson, TN - Oil Well Rd
What do I need to open a personal checking account?
$50 minimum opening deposit
Social Security number
Date of birth
Personal identification such as a driver’s license, passport, state or government-issued ID
Can I open a personal checking account online?
Yes. Alternatively, you can visit one of our banking centers to apply in person.
Is there a limit on the number of transactions I can make with a personal checking account?
No, there is no limit on the number of transactions.
What are the first steps in the home buying process?
The first steps include assessing your financial situation, getting pre-qualified for a mortgage, and determining your budget. It's also important to start researching neighborhoods and listing your home preferences. First Horizon's mortgage specialists can guide you through these initial steps.
How long does it take to buy a home?
The home buying process typically takes between 30 to 60 days from making an offer to closing. This timeline can vary based on factors such as market conditions, the efficiency of your lender, and the specifics of the transaction.
What is mortgage prequalification and why is it important?
Mortgage prequalification involves a lender reviewing your financial information to determine your loan eligibility and providing a prequalified letter. This letter strengthens your offer on a home by showing sellers you are a serious and qualified buyer.
What types of mortgage loans are available through First Horizon?
First Horizon offers a variety of mortgage loans, including fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans. Each type has different benefits to suit diverse financial needs.
Can First Horizon help with financing for first-time homebuyers?
Yes, First Horizon offers several programs designed to assist first-time homebuyers, including FHA loans and other options with lower down payment requirements. Our mortgage specialists can help you explore these programs and find the best fit for your needs.
How do I know if mortgage loan refinancing is right for me?
Refinancing may be beneficial if current interest rates are lower than your existing rate, if you want to switch from an adjustable-rate mortgage to a fixed-rate mortgage, or if you need to tap into your home’s equity. Our mortgage specialists can help you evaluate your situation.
What types of small business loans do you offer?
There are many different types of small business loans available, including small business term loans, lines of credit and real estate loans. Talk to a banker today to review your options.
What are the qualifications for a small business loan?
The loan requirements for a small business loan will vary, depending on the loan type and other factors. Here are some things to consider when applying:
Business Plan: Craft a thorough business plan outlining your goals, market analysis, financial projections, and how the loan will be utilized. A well-prepared plan demonstrates your business's viability.
Loan Purpose: Clearly articulate the purpose of the loan and how it will benefit your business. Whether it's for expansion, equipment purchase, working capital or other needs, provide specific details to support your application.
Collateral: Some loans require collateral. If your loan requires collateral, be prepared to offer assets such as real estate, equipment or inventory.
Credit History: Your personal and business credit scores play a significant role. Aim for good scores to enhance your eligibility.
Cash Flow: Lenders assess your business's cash flow to determine your ability to repay the loan. Positive cash flow and consistent revenue are essential indicators of financial stability.
Industry Experience: Your industry expertise and a track record of success can help strengthen your application.
Debt-to-Income Ratio: Lenders evaluate your debt-to-income ratio to gauge your ability to manage additional debt payments. Maintaining a healthy ratio improves your chances of loan approval.
Legal Compliance: Ensure your business complies with all legal and regulatory requirements, including licenses, permits and registrations.
Relationship with Lender: Building a positive relationship with your lender can be advantageous. Regular communication and responsible financial management can help expedite the process.
How long does it take to get a small business loan?
As soon as you recognize the need for funds and can gather the necessary documentation, contact your banker to get the process started. The length of the loan application process is dependent on the complexity of the loan.
What are the drive-through hours at First Horizon Bank - Jackson, TN - Oil Well Rd?
Drive-through hours are Monday to Thursday from 8:30 AM to 4:00 PM, Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
What is required to open a personal checking account at First Horizon Bank?
You need a $50 minimum opening deposit, Social Security number, date of birth, and personal identification such as a driver's license, passport, or state-issued ID.
Can I open a personal checking account online with First Horizon Bank?
Yes, you can open a personal checking account online or visit one of their banking centers to apply in person.
What types of mortgage loans does First Horizon Bank offer?
They offer fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans tailored to different financial needs.
How does mortgage prequalification work at First Horizon Bank?
Mortgage prequalification involves reviewing your financial info to determine loan eligibility and provides a prequalified letter that strengthens your home offer.
What small business loans are available through First Horizon Bank?
They offer small business term loans, lines of credit, and real estate loans. You can talk to a banker to review your options.
Does First Horizon Bank - Jackson, TN - Oil Well Rd have facilities accessible for wheelchairs and free onsite parking?
Yes, the bank has wheelchair-accessible entrances and offers free onsite parking including street, lot, and garage options.
What nearby places can I visit along with First Horizon Bank for mortgage services?
Nearby mortgage brokers like Karley Bond: First Horizon Mortgage and Lauren Hickman - First Horizon Bank Mortgage offer additional mortgage assistance services close by.
Are there nearby dining options if I visit the First Horizon Bank branch on Oil Well Rd?
Yes, you can visit nearby restaurants such as Freddy's Frozen Custard & Steakburgers, McDonald's, Red Lobster, and Burger King for a meal before or after your banking visit.
What nearby services can assist with transportation and car care when visiting First Horizon Bank?
Nearby transportation and car services include Affordable Taxi Services for rides and car washes like Take 5 Car Wash and Car Wash USA Express for vehicle cleaning.