Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.1
50 reviews
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32
- BMBarry MorganOct 21, 20251.0Not sure who I just spoke to, I think her name was Tanya but she was very rude condescending and not helpful at all.
- MSM SargentOct 14, 20251.0Stopped in to get some cash while passing thru the area. What a disaster. 13 people waiting in line for 1 teller to help. Giant bank with nine teller windows and only on person working. Every business in this little town must have been in front of me because each customer took 5-10 minutes to complete their transaction.
- MCMorethan ConcernedJan 11, 20212.0Yes, the branch manager Elizabeth is probably better at flipping burgers at Mc Donald's but, the real problem in a situation like this is upper management. This proves they don't listen to these reviews ( or customers) and don't care about taking any action. Now with all these bad reviews being true why would you trust your money or loans with a broken upper management ?? Too many better banks out there like First Horizon & Bank of Tenn. to waste your time here.
- THtim harveyAug 29, 20191.0I agree with Maggie Duran’s review. This branch definitely profiles people as they come in. The teller after asking me if I always keep such a large balance in my checking took an inordinate amount of time to process my withdrawal. Two other customers came into the bank after me and walked up to different tellers and with drew funds while I was still waiting for Stephanie to process my withdrawal. When I asked her what was taking so long she told me it was because of my large withdrawal and she was protecting me! I don’t think so! Profiling me is more like it. I gave two forms of ID. My Suntrust Bank Card and my Driver’s License. It shouldn’t take 10-15 minutes or double the normal processing time for one customer and 3-5 minutes for the other. Either the money is in your account or it isn’t! Either your picture ID looks like you or it doesn’t! Either signatures match or they don’t! I’ll try not to use this particular branch again. I see why the bad reviews! They are warranted.
- HHHeidiOct 11, 20174.09.2019 UPDATE OF REVIEW: Accompanied my son there to create a checking account and make some changes to existing savings account. Much improved. Excellent, friendly, and knowledgeable staff. TWO YEARS PRIOR: Short staffed, even more so since the closing is the only other branch in the area. Hendersonville is growing while SunTrust is downsizing. Manager lacked knowledge about external transfer options; I knew more about my options walking in than he did. Very disappointed.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Hendersonville?
The drive-through at Truist is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
What are the regular banking hours at Truist in Hendersonville?
Truist is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
Can I open a checking account online or do I need to visit the branch?
You can open a checking account online, by phone, or by visiting the branch. Online account openings require a wait for your debit card and checks by mail, but visiting a branch allows you to get a temporary debit card immediately.
How do I activate my debit card from Truist?
You can activate your Truist debit card online to start using it for digital purchases and in-person payments.
What services does Truist in Hendersonville offer?
Truist offers services including checking and savings accounts, credit cards, loans, mortgages, investment services, insurance, wealth management, and business banking services.
Are there any nearby restaurants where I can eat before or after visiting Truist?
Yes, there are several nearby restaurants including Slim Chickens (southern chicken), Safari's Brick Oven and Grille (American and seafood), Applebee's (American), Rio Bravo Mexican Grill, Wingstop, Raising Cane's, The Cupcake Collection (bakery), Waffle House, Ming Kitchen (Chinese), and Starbucks for coffee.
What automotive services are available near Truist in Hendersonville?
Nearby automotive services include Mister Car Wash for car washing and detailing, Tire Discounters for tire sales and repairs, and Sunbelt Rentals for building supplies.
Is there a convenient place to refuel near the Truist branch?
Yes, the Kroger Fuel Center is nearby and offers gas, convenience store items, and coffee, making it ideal for a stop on your way to or from Truist.
What languages are supported at the Truist Hendersonville branch?
Truist in Hendersonville offers services in both English and Spanish to accommodate a diverse community.
How can I make an appointment for services at Truist in Hendersonville?
You can schedule an appointment through their online reservation site at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment for personalized service.