Renasant Bank

Reviews

• ZF

  Zach Fiebke

  Nov 19, 2025
  1.0
  Do NOT use Renasant Bank. You will regret it dearly. Their online systems are archaic, their customer service is poor and they operating in the 1990’s. We paid off our HELOC last month and they are still withdrawing funds from our account. They cannot do anything correctly. No tax forms on their website, they have to mail them to you. This bank is a joke!
• GH

  Gracie H

  Aug 6, 2022
  1.0
  Young Women Beware!! Ever since bank managers have changed this branch has been awful! They will not take you seriously if you are a women or are a younger person. As a young women I received constant belittlement, had commands barked at me like a dog, and was cut off multiple times. My word and opinion was not weighed as a co owner of a joint account as it should have been. This branch is filled with a sick and unwelcoming boomer-mentality, leaving me feeling uncomfortable and pushed around. As a younger women, I did not feel welcome nor safe into the business world by this branch. I will be moving all of my several accounts to a different bank that supports, listens and treats women with the respect they deserve.
• RM

  Rhys Mills

  Nov 26, 2021
  1.0
  TLDR: They don't care about ya at all - I was banking with them for over 12 years and was moving out of state thus I had to change banks. I went in to withdraw my money & close the account, however, I couldn't close out my account due to pending charges and was assured that there would be no way I would overdraft after pulling the majority of my funds. Long story short, that wasn't the case and I DID overdraft which then accumulated overdraft fees. I called to see if I could pay the difference of what was charged but get these fees waived since I was promised this wouldn't happen & had never overdraft before. I was told simply no. The only time they would waive fees is if the bank was at fault, yet this wasn't the case? 15 years and not even an attempt to help me after their mistake. Loved Renasant for a long time, but this was the worst way for a long time customer to leave. Ever since they changed locations, I do not recommend at all.
• BS

  BOB SANDERS

  Jul 5, 2021
  3.0
  very slow service

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