First Horizon Bank - Germantown, TN - S Houston Levee Rd

3.1
19 reviews
First Horizon Bank

About

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Welcome to First Horizon Bank - located in Germantown. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Free parking lotAvailable

Location

First Horizon Bank - Germantown, TN - S Houston Levee Rd
2055 South Houston Levee Road, Germantown, TN
38139, United States

Hours

Reviews

3.1
19 reviews
5 stars
9
4 stars
0
3 stars
1
2 stars
2
1 star
7
  • BF
    Barney Freeman
    Dec 26, 2025
    1.0
    Opened a savings account that I wanted to add to my online checking account. Now weeks later and it is not added. I called the tech line and was told since it is a trust account it would take 3-5 days. When it was still not added, I went by the branch and one of the officers checked and could not figure out what was happening. I was told she would keep trying and call me back later that day. Nobody has called in 3 working days. At least call me back like you promised. I have never had such poor customer service from a bank.
  • ES
    eric stevens
    Dec 1, 2025
    1.0
    Difficult to use online services. Anything other than the easiest possible checking or savings transactions take an act of congress always by "someone at corporate" they have to email and get an answer in a day or two. And don't even think of easily getting your money out, restrictions on amount they can give you. Staff not helpful at all and talk down to you at times. Just stay away, so many other banks in town to use.
  • JL
    Jessica Lindley
    Oct 29, 2025
    1.0
    Deposited my money into someone else’s account
  • ZZ
    Zeze
    Apr 19, 2022
    5.0
    They were really friendly and professional.
  • PP
    PsychoKiller88
    Oct 7, 2019
    5.0
    Excellent service & very friendly staff.

Frequently Asked Questions About First Horizon Bank - Germantown, TN - S Houston Levee Rd

What do I need to open a personal checking account?

$50 minimum opening deposit Social Security number Date of birth Personal identification such as a driver’s license, passport, state or government-issued ID

Can I open a personal checking account online?

Yes. Alternatively, you can visit one of our banking centers to apply in person.