Welcome to First Horizon Bank - located in Germantown. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.
Katyia Gasca was very helpful and responsive on 2 separate occasions. Thank you very much for your assistance and quick response time. The main First Horizon call center not so much. Tamara
CT
Chakeba Turner
Jun 19, 2025
5.0
Do you need to buy a home within 45 days? Do you want a lender who is knowledgeable and responsive? Do you want a lender who has a great team of people to assist you with buying your home? If so, Michael Hamner is the person for you. My parents were given 60 days to move out of their rental home. Now, let me be transparent and state that they were preparing to buy a home within the next year, so all of their finances were in order. However, that did not change the pressure and stress. My parents had not bought a home in over forty years, so the entire process was overwhelming. Michael assured my parents that they could purchase a home before their deadline. Michael referred my parents to an excellent realtor who connected us with a great title company. Michael and his team worked tirelessly and outside of typical business hours to ensure we closed in a timely manner. My mother called Michael the first week in May; my parents closed on their forever home on June 10th. My family is so grateful to Michael and his team for making the home buying process a breeze.
RB
RC Baylee
Jan 10, 2024
5.0
I was helped by William. He’s the best. He is professional, personable, accurate and swift with large banking amounts
Go to this branch. Look for him. He puts the other branches to shame. Perhaps he should lead a lesson on customer service and general good banking
Frequently Asked Questions About First Horizon Bank - Germantown, TN - Poplar Ave
What do I need to open a personal checking account?
$50 minimum opening deposit
Social Security number
Date of birth
Personal identification such as a driver’s license, passport, state or government-issued ID
Can I open a personal checking account online?
Yes. Alternatively, you can visit one of our banking centers to apply in person.
Is there a limit on the number of transactions I can make with a personal checking account?
No, there is no limit on the number of transactions.
What are the first steps in the home buying process?
The first steps include assessing your financial situation, getting pre-qualified for a mortgage, and determining your budget. It's also important to start researching neighborhoods and listing your home preferences. First Horizon's mortgage specialists can guide you through these initial steps.
How long does it take to buy a home?
The home buying process typically takes between 30 to 60 days from making an offer to closing. This timeline can vary based on factors such as market conditions, the efficiency of your lender, and the specifics of the transaction.
What is mortgage prequalification and why is it important?
Mortgage prequalification involves a lender reviewing your financial information to determine your loan eligibility and providing a prequalified letter. This letter strengthens your offer on a home by showing sellers you are a serious and qualified buyer.
What types of mortgage loans are available through First Horizon?
First Horizon offers a variety of mortgage loans, including fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans. Each type has different benefits to suit diverse financial needs.
Can First Horizon help with financing for first-time homebuyers?
Yes, First Horizon offers several programs designed to assist first-time homebuyers, including FHA loans and other options with lower down payment requirements. Our mortgage specialists can help you explore these programs and find the best fit for your needs.
How do I know if mortgage loan refinancing is right for me?
Refinancing may be beneficial if current interest rates are lower than your existing rate, if you want to switch from an adjustable-rate mortgage to a fixed-rate mortgage, or if you need to tap into your home’s equity. Our mortgage specialists can help you evaluate your situation.
What types of small business loans do you offer?
There are many different types of small business loans available, including small business term loans, lines of credit and real estate loans. Talk to a banker today to review your options.
What are the qualifications for a small business loan?
The loan requirements for a small business loan will vary, depending on the loan type and other factors. Here are some things to consider when applying:
Business Plan: Craft a thorough business plan outlining your goals, market analysis, financial projections, and how the loan will be utilized. A well-prepared plan demonstrates your business's viability.
Loan Purpose: Clearly articulate the purpose of the loan and how it will benefit your business. Whether it's for expansion, equipment purchase, working capital or other needs, provide specific details to support your application.
Collateral: Some loans require collateral. If your loan requires collateral, be prepared to offer assets such as real estate, equipment or inventory.
Credit History: Your personal and business credit scores play a significant role. Aim for good scores to enhance your eligibility.
Cash Flow: Lenders assess your business's cash flow to determine your ability to repay the loan. Positive cash flow and consistent revenue are essential indicators of financial stability.
Industry Experience: Your industry expertise and a track record of success can help strengthen your application.
Debt-to-Income Ratio: Lenders evaluate your debt-to-income ratio to gauge your ability to manage additional debt payments. Maintaining a healthy ratio improves your chances of loan approval.
Legal Compliance: Ensure your business complies with all legal and regulatory requirements, including licenses, permits and registrations.
Relationship with Lender: Building a positive relationship with your lender can be advantageous. Regular communication and responsible financial management can help expedite the process.
How long does it take to get a small business loan?
As soon as you recognize the need for funds and can gather the necessary documentation, contact your banker to get the process started. The length of the loan application process is dependent on the complexity of the loan.
What are the drive-through hours at First Horizon Bank - Germantown, TN?
The drive-through is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
What do I need to open a personal checking account at First Horizon Bank?
You need a $50 minimum opening deposit, your Social Security number, date of birth, and a form of personal identification such as a driver's license or passport.
Can I open a personal checking account online with First Horizon Bank?
Yes, you can open a personal checking account online or visit one of the banking centers to apply in person.
What types of mortgage loans does First Horizon Bank offer?
First Horizon offers fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans tailored to different financial needs.
Does First Horizon Bank provide programs for first-time homebuyers?
Yes, First Horizon offers programs like FHA loans with lower down payment options, and mortgage specialists are available to guide first-time buyers.
What small business loan options are available at First Horizon Bank?
Various options include term loans, lines of credit, and real estate loans. It's recommended to consult a banker to review your specific needs.
What nearby dining options are available around First Horizon Bank - Germantown, TN?
Nearby dining options include McDonald's for fast food and Captain D's for seafood, convenient for grabbing a meal before or after your banking visit.
Are there nearby ATMs other than First Horizon Bank's for customer convenience?
Yes, there are several nearby ATMs including LibertyX Bitcoin ATM, Bank of America ATM, and Cryptobase Bitcoin ATM to meet various cash and currency exchange needs.
What nearby services can complement a visit to First Horizon Bank at Germantown?
Nearby services include beauty treatments at Gloss Nail Bar, mobile phone needs at Verizon, and vehicle fueling at Exxon & Mobil Stations and Shell gas stations.
Does First Horizon Bank offer accessibility and parking facilities for visitors?
Yes, the bank has wheelchair-accessible entrances and provides free free parking options including a parking lot, parking garage, and street parking.