First Horizon Bank - Germantown, TN - Poplar Ave

4.0
33 reviews
First Horizon Bank

About

BankATMCredit CardsBusiness Banking ServiceMortgage RefinanceCommercial Mortgage LenderConstruction LoansHome Loan ProviderEquity LoansFinancial PlanningFirst Horizon Bank
Welcome to First Horizon Bank - located in Germantown. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Free parking lotAvailable

Location

First Horizon Bank - Germantown, TN - Poplar Ave
7640 Poplar Avenue Suite 210, Germantown, TN
38138, United States

Hours

Reviews

4.0
33 reviews
5 stars
24
4 stars
0
3 stars
1
2 stars
0
1 star
8
  • AQ
    Anthony Quinn
    Dec 18, 2025
    5.0
    Maxey Baker 👍🏼
  • CC
    Cynthia Cortez
    Dec 17, 2025
    5.0
    Great personality, helpful, informative
  • PD
    Paula St. Denis
    Nov 17, 2025
    5.0
    The bankers and Mr. ??? were wonderful!
  • TT
    Tamara
    Oct 10, 2025
    5.0
    Katyia Gasca was very helpful and responsive on 2 separate occasions. Thank you very much for your assistance and quick response time. The main First Horizon call center not so much. Tamara
  • SS
    Shay
    Feb 8, 2020
    1.0
    This is the worst bank ever. Bad customer service and they NEVER ANSWER THEIR PHONE. Am closing all my accounts with this bank. They setup my one of my kids accounts and they kept charging me monthly fees when they shouldn’t when I called about CSR couldn’t help since I have to go to the branch and speak to the manger or call them. But how am I supposed to do that when I work all week and no one answers the phone to speak to a MANAGER. then the worst part is no other location can help unless it’s where you opened your account at. What kind of bull is this. This is by the way been going for 5 months now, so understand my frustration and avoid dealing with this bank.

Frequently Asked Questions About First Horizon Bank - Germantown, TN - Poplar Ave

What do I need to open a personal checking account?

$50 minimum opening deposit Social Security number Date of birth Personal identification such as a driver’s license, passport, state or government-issued ID

Can I open a personal checking account online?

Yes. Alternatively, you can visit one of our banking centers to apply in person.