Welcome to First Horizon Bank - located in Gallatin. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.
Details
Requires appointmentNot available
Drive-throughAvailable
Onsite servicesAvailable
Free parking lotAvailable
Free street parkingAvailable
On-site parkingAvailable
Paid parking garageAvailable
Wheelchair accessible entranceAvailable
Location
First Horizon Bank - Gallatin, TN - Nashville Pike
Online banking support is atrocious. For a password reset they told my son he has to come into the bank. No exceptions! Then hung up on him. Since the bank branches have abbreviated hours he will have to miss school to do so. You can't get help in the banks when you need it due to limited hours and the online/phone support is useless. I will be closing our accounts. Its not the same bank with First Horizon. Poor customer service to say the least.
JP
Jeffrey Parness
Sep 30, 2025
5.0
They are awesome!
TG
Terry Gay
Sep 26, 2025
5.0
Had a great time people so friendly with smiles
JM
Jacob Mason
Oct 11, 2020
1.0
This branch location is highly under-staffed. Also, they have had months to adapt to Covid-19, but the line to conduct business is always long, and VERY slow.
In general, First Horizon customer service has declined a lot in the last year, even before covid-19. I opened an account for my minor daughter to save her allowance, and told them I only wanted an account with no fees. Now, three months later, we received a statement with a $5 “maintenance fee” on her account.
I highly recommend against becoming a First Horizon customer, and also highly recommend against using this branch location.
BM
Brenda Messer
May 2, 2020
3.0
Their drive thru windows are way too slow wait is often 30 - 45 minutes
Frequently Asked Questions About First Horizon Bank - Gallatin, TN - Nashville Pike
What do I need to open a personal checking account?
$50 minimum opening deposit
Social Security number
Date of birth
Personal identification such as a driver’s license, passport, state or government-issued ID
Can I open a personal checking account online?
Yes. Alternatively, you can visit one of our banking centers to apply in person.
Is there a limit on the number of transactions I can make with a personal checking account?
No, there is no limit on the number of transactions.
What are the first steps in the home buying process?
The first steps include assessing your financial situation, getting pre-qualified for a mortgage, and determining your budget. It's also important to start researching neighborhoods and listing your home preferences. First Horizon's mortgage specialists can guide you through these initial steps.
How long does it take to buy a home?
The home buying process typically takes between 30 to 60 days from making an offer to closing. This timeline can vary based on factors such as market conditions, the efficiency of your lender, and the specifics of the transaction.
What is mortgage prequalification and why is it important?
Mortgage prequalification involves a lender reviewing your financial information to determine your loan eligibility and providing a prequalified letter. This letter strengthens your offer on a home by showing sellers you are a serious and qualified buyer.
What types of mortgage loans are available through First Horizon?
First Horizon offers a variety of mortgage loans, including fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans. Each type has different benefits to suit diverse financial needs.
Can First Horizon help with financing for first-time homebuyers?
Yes, First Horizon offers several programs designed to assist first-time homebuyers, including FHA loans and other options with lower down payment requirements. Our mortgage specialists can help you explore these programs and find the best fit for your needs.
How do I know if mortgage loan refinancing is right for me?
Refinancing may be beneficial if current interest rates are lower than your existing rate, if you want to switch from an adjustable-rate mortgage to a fixed-rate mortgage, or if you need to tap into your home’s equity. Our mortgage specialists can help you evaluate your situation.
What types of small business loans do you offer?
There are many different types of small business loans available, including small business term loans, lines of credit and real estate loans. Talk to a banker today to review your options.
What are the qualifications for a small business loan?
The loan requirements for a small business loan will vary, depending on the loan type and other factors. Here are some things to consider when applying:
Business Plan: Craft a thorough business plan outlining your goals, market analysis, financial projections, and how the loan will be utilized. A well-prepared plan demonstrates your business's viability.
Loan Purpose: Clearly articulate the purpose of the loan and how it will benefit your business. Whether it's for expansion, equipment purchase, working capital or other needs, provide specific details to support your application.
Collateral: Some loans require collateral. If your loan requires collateral, be prepared to offer assets such as real estate, equipment or inventory.
Credit History: Your personal and business credit scores play a significant role. Aim for good scores to enhance your eligibility.
Cash Flow: Lenders assess your business's cash flow to determine your ability to repay the loan. Positive cash flow and consistent revenue are essential indicators of financial stability.
Industry Experience: Your industry expertise and a track record of success can help strengthen your application.
Debt-to-Income Ratio: Lenders evaluate your debt-to-income ratio to gauge your ability to manage additional debt payments. Maintaining a healthy ratio improves your chances of loan approval.
Legal Compliance: Ensure your business complies with all legal and regulatory requirements, including licenses, permits and registrations.
Relationship with Lender: Building a positive relationship with your lender can be advantageous. Regular communication and responsible financial management can help expedite the process.
How long does it take to get a small business loan?
As soon as you recognize the need for funds and can gather the necessary documentation, contact your banker to get the process started. The length of the loan application process is dependent on the complexity of the loan.
What services does First Horizon Bank - Gallatin, TN offer?
First Horizon Bank offers a wide range of services including personal and business banking, mortgage loans, small business lending, wealth management, digital and mobile banking, financial planning, and insurance.
What are the drive-through hours at First Horizon Bank - Gallatin, TN?
The drive-through is open Monday to Thursday from 8:30 AM to 4:00 PM, Friday from 8:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sunday.
Can I open a personal checking account online with First Horizon Bank?
Yes, you can open a personal checking account online or visit one of the banking centers to apply in person.
What is required to open a personal checking account at First Horizon Bank?
You need a $50 minimum opening deposit, Social Security number, date of birth, and personal identification such as a driver’s license, passport, or state/government-issued ID.
What types of mortgage loans are available through First Horizon Bank?
The bank offers fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans among others to suit various needs.
Does First Horizon Bank assist first-time homebuyers?
Yes, the bank offers programs such as FHA loans with lower down payments, and mortgage specialists to guide first-time homebuyers.
Where is First Horizon Bank - Gallatin, TN located and what are my contact options?
It is located at 668 Nashville Pike, Gallatin, TN 37066. You can contact them via phone at +16154521464 or email at customerservice@firsthorizon.com.
Are there banks near First Horizon Bank - Gallatin, TN that I can visit?
Yes, nearby you can find First Tennessee Bank, US Bank, and First Heritage Credit, among others, for additional banking needs or ATM access.
What nearby restaurants can I visit before or after banking at First Horizon Bank - Gallatin, TN?
Nearby dining options include Dairy Queen Grill and Chill, KFC, and Waffle House where you can enjoy meals or snacks conveniently close to the bank.
Are there any nearby services that might interest someone visiting First Horizon Bank - Gallatin, TN?
Yes, there are several nearby services including Victoria J Salon and Lowell's Barbershop for grooming, Screaming Eagle Express Car Wash, and Organic Fitness Factory for fitness and wellness.