First Horizon Bank - Gallatin, TN - Nashville Pike

3.2
33 reviews
First Horizon Bank

About

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Welcome to First Horizon Bank - located in Gallatin. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Free parking lotAvailable

Location

First Horizon Bank - Gallatin, TN - Nashville Pike
668 Nashville Pike, Gallatin, TN
37066, United States

Hours

Reviews

3.2
33 reviews
5 stars
14
4 stars
5
3 stars
1
2 stars
1
1 star
12
  • TA
    Tracie Adams
    Sep 30, 2025
    1.0
    Online banking support is atrocious. For a password reset they told my son he has to come into the bank. No exceptions! Then hung up on him. Since the bank branches have abbreviated hours he will have to miss school to do so. You can't get help in the banks when you need it due to limited hours and the online/phone support is useless. I will be closing our accounts. Its not the same bank with First Horizon. Poor customer service to say the least.
  • JP
    Jeffrey Parness
    Sep 30, 2025
    5.0
    They are awesome!
  • TG
    Terry Gay
    Sep 26, 2025
    5.0
    Had a great time people so friendly with smiles
  • JM
    Jacob Mason
    Oct 11, 2020
    1.0
    This branch location is highly under-staffed. Also, they have had months to adapt to Covid-19, but the line to conduct business is always long, and VERY slow. In general, First Horizon customer service has declined a lot in the last year, even before covid-19. I opened an account for my minor daughter to save her allowance, and told them I only wanted an account with no fees. Now, three months later, we received a statement with a $5 “maintenance fee” on her account. I highly recommend against becoming a First Horizon customer, and also highly recommend against using this branch location.
  • BM
    Brenda Messer
    May 2, 2020
    3.0
    Their drive thru windows are way too slow wait is often 30 - 45 minutes

Frequently Asked Questions About First Horizon Bank - Gallatin, TN - Nashville Pike

What do I need to open a personal checking account?

$50 minimum opening deposit Social Security number Date of birth Personal identification such as a driver’s license, passport, state or government-issued ID

Can I open a personal checking account online?

Yes. Alternatively, you can visit one of our banking centers to apply in person.