At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Mary is INCREDIBLE! She was so amazing with helping me set up my account here. Highly recommend this branch and location yo everybody.
CC
Caroline Caudle
Aug 15, 2019
1.0
Do not use the ATM at this location. It will take your cash, freeze, shut down and not give you credit. This has happened 3 different times at this location. Each time they say the atm will be fixed but clearly it isn’t. The inside branch was 0 help and told me that it happened all the time. Why this isn’t marked out of order or refusing deposits is beyond me. Shady business practice to let this go on as long as it has. As a customer, I really trusted them when they said they fixed it. I can’t trust this bank any longer.
JG
Jonathan Gore
Jun 30, 2015
5.0
Heather is the best! Great bank and everyone is super friendly.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
The drive-through is open Monday to Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 6:00 PM.
Is the Truist branch open on weekends?
No, this Truist branch is closed on Saturdays and Sundays.
How can I open a new account at Truist?
You can open a new account online, in person at the branch during business hours, or by phone at 844-4TRUIST (844-487-8487).
How do I activate my Truist debit card?
You need to activate your debit card online to use it for digital and in-person purchases.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts for saving money toward goals or emergencies.
What languages are supported at Truist branch in Franklin, TN?
Services are provided in English and Spanish to assist a diverse customer base.
What financial services are offered at Truist?
Truist provides services including deposit transactions, loans, mortgages, insurance, investment, treasury, trust services, and foreign currency exchange.
Can I visit nearby restaurants or shops along with my visit to Truist?
Yes, nearby you can find Great Wall of China Chinese restaurant, Subway sandwich shop, The Good Cup cafe, and Nashville Pizza Company, which are convenient for meals before or after banking.
Are there any nearby stores for convenient shopping near Truist?
Yes, close to Truist are Rite Aid drugstore, Tractor Supply Co. hardware and pet store, Garden Delights Fine Florist, and Wild Birds Unlimited hobby and pet store, ideal for errand stops.
Where can I find nearby health and wellness services around Truist?
Nearby you can access services such as STAR Physical Therapy, Franklin Therapeutic Massage, and Nina H. Foley DMD dental care for your health needs.